Is Chatwork or Workato better?

Neither clearly leads. Chatwork starts at On request and Workato at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Chatwork or Workato?

Chatwork starts at On request and Workato at $99/month.

Does Chatwork or Workato run on more platforms?

Chatwork runs on Web. Workato runs on Web, On-premise.

What can Chatwork do that Workato cannot?

Workato covers Process orchestration, Master data management, Integration templates, Real-time sync.

Communication & Collaboration · head to head

Chatwork vs Workato

Chatwork

Communication & Collaboration

Group chat for global teams, built to replace email with real-time communication

From: On request
Rated: -

Full review Website

Workato

Automation & Integration

The enterprise integration platform

From: $99/month
Rated: -

Full review Website

The short version

Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Workato the pricing page names four product lines, Enterprise iPaaS, Agentic solutions, API Management and Data Orchestration, and publishes no figure for any of them, gating all of it behind Schedule a demo

Where they differ

Only the attributes on which Chatwork and Workato actually diverge.

Attributes where Chatwork and Workato differ
Attribute	Chatwork	Workato
Starting price	On request	$99/month
Pricing model	quote	subscription
Platforms	Web	Web, On-premise
Category	Communication & Collaboration	Automation & Integration
Founded	Unknown	2014

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Workato does not also cover.

Only in Workato

Process orchestration
Master data management
Integration templates
Real-time sync
Error handling
Monitoring
API management
Workflow analytics

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Workato

Workflow Automationnot Chatwork
Data Integrationnot Chatwork
Process Automationnot Chatwork
App Integrationnot Chatwork
API Connectivitynot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Workato

The pricing page names four product lines, Enterprise iPaaS, Agentic solutions, API Management and Data Orchestration, and publishes no figure for any of them, gating all of it behind Schedule a demo

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Workato

$99/month

Starter$99/month
- Up to 50 recipes
- Basic integrations
- Email support
Professional$299/month
- Unlimited recipes
- Premium integrations
- Priority support
Enterprise$999/month
- Custom SLA
- Dedicated support
- Advanced security

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Workato on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Workato if

You need process orchestration.
You work on Web, On-premise.
You also want master data management.

Workato review

Questions people ask

Is Chatwork or Workato better?: Neither clearly leads. Chatwork starts at On request and Workato at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Workato?: Chatwork starts at On request and Workato at $99/month.
Does Chatwork or Workato run on more platforms?: Chatwork runs on Web. Workato runs on Web, On-premise.
What can Chatwork do that Workato cannot?: Workato covers Process orchestration, Master data management, Integration templates, Real-time sync.

Chatwork vs Workato

Chatwork

Workato

The short version

Where they differ

What each one covers

Only in Chatwork

Only in Workato

What people use each for

Chatwork

Workato

Where each one falls short

Chatwork

Workato

Pricing, plan by plan

Chatwork

Workato

Which should you pick?

Choose Chatwork if

Choose Workato if

Questions people ask

Related pages

More on Chatwork

More on Workato

Keep looking

Other head to heads