Software · head to head
Cerner vs Amwell
C
Cerner
Software
Health information technology solutions for healthcare organizations
- From
- On request
- Rated
- -
A
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: Cerner pricing is not publicly available; custom quotes required from sales; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
- They diverge on capability: Cerner covers Electronic Health Records, Amwell covers Video Consultations.
Where they differ
Only the attributes on which Cerner and Amwell actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cerner
- Electronic Health Records
- Revenue Cycle
- Population Health
- Patient Engagement
- HL7
- FHIR
- Lab Systems
- On-premise deployment
Only in Amwell
- Video Consultations
- Phone Consultations
- Mental Health Services
- Prescription Services
- Digital Prescriptions
- EHR Systems
- Health Plans
Both cover
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Cerner
- Hospital and acute care EHR for chart review and clinical documentationnot Amwell
- Mobile clinical access for physicians and care teams on point-of-care devicesnot Amwell
Amwell
- Patient Carenot Cerner
- Medical Recordsnot Cerner
- Practice Managementnot Cerner
- Telehealthnot Cerner
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cerner
- Pricing is not publicly available; custom quotes required from sales
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Pricing, plan by plan
Cerner
On requestNo published plan breakdown. See the Cerner review.
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Which should you pick?
Choose Cerner if
- You need electronic health records.
- You work on Web, iOS, Android.
- You also want revenue cycle.
Choose Amwell if
- You need video consultations.
- You work on Web, Mobile.
- You also want phone consultations.
Questions people ask
- Is Cerner or Amwell better?
- Neither clearly leads. Cerner starts at On request and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cerner or Amwell?
- Cerner starts at On request and Amwell at $99/visit.
- Does Cerner or Amwell run on more platforms?
- Cerner runs on Web, iOS, Android. Amwell runs on Web, Mobile.
- What is Cerner best used for?
- Cerner is most often used for hospital and acute care ehr for chart review and clinical documentation, mobile clinical access for physicians and care teams on point-of-care devices. Of those, hospital and acute care ehr for chart review and clinical documentation and mobile clinical access for physicians and care teams on point-of-care devices are not what Amwell is typically brought in for.
- What can Cerner do that Amwell cannot?
- Cerner covers Electronic Health Records, Revenue Cycle, Population Health, Patient Engagement. Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.