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Software · head to head

Capsule CRM vs SYSPRO

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
SYSPRO logo

SYSPRO

Software

ERP for manufacturing and distribution

From
$1200/month
Rated
-

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; SYSPRO sYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo

Where they differ

Only the attributes on which Capsule CRM and SYSPRO actually diverge.

Attributes where Capsule CRM and SYSPRO differ
AttributeCapsule CRMSYSPRO
Starting priceFree$1200/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebCloud, On-premise, Web
FoundedUnknown1978

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that SYSPRO does not also cover.

Only in SYSPRO

  • Financial management
  • Manufacturing
  • Supply chain
  • Inventory management
  • Quality management
  • REST APIs
  • EDI systems
  • Third-party systems

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

SYSPRO

  • ERP for discrete and process manufacturersnot Capsule CRM
  • Distribution, inventory and warehouse managementnot Capsule CRM
  • Production planning, bills of materials and shop floor controlnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

SYSPRO

  • SYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

SYSPRO

$1200/month
  • Standard$1200/month
    • Financial management
    • Manufacturing
    • Supply chain
  • Premium$2500/month
    • Advanced modules
    • Analytics
    • Priority support

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.

Choose SYSPRO if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.

Questions people ask

Is Capsule CRM or SYSPRO better?
Neither clearly leads. Capsule CRM starts at Free and SYSPRO at $1200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or SYSPRO?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $1200/month for SYSPRO.
Does Capsule CRM or SYSPRO run on more platforms?
Capsule CRM runs on Web. SYSPRO runs on Cloud, On-premise, Web.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. SYSPRO starts at $1200/month.
What can Capsule CRM do that SYSPRO cannot?
SYSPRO covers Financial management, Manufacturing, Supply chain, Inventory management.

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