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Capsule CRM vs Cegid

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
Cegid logo

Cegid

Software

French cloud business management software spanning retail, HR, finance and expense management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Cegid no pricing is published for any product line (Cegid Retail, Cegid HR, Cegid Notilus); every call to action leads to a Contact Us sales form rather than a figure or a self-serve checkout

Where they differ

Only the attributes on which Capsule CRM and Cegid actually diverge.

Attributes where Capsule CRM and Cegid differ
AttributeCapsule CRMCegid
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Cegid

  • No pricing is published for any product line (Cegid Retail, Cegid HR, Cegid Notilus); every call to action leads to a Contact Us sales form rather than a figure or a self-serve checkout
  • The suite is split across separately branded products (Retail, HR, Notilus, Pulse) rather than a single unified plan, so buyers must evaluate each module's quote separately

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Cegid

On request

No published plan breakdown. See the Cegid review.

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose Cegid if

Nothing in the data separates Cegid from Capsule CRM on the points above - pick on price and on how each one feels to use.

Cegid review

Questions people ask

Is Capsule CRM or Cegid better?
Neither clearly leads. Capsule CRM starts at Free and Cegid at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Cegid?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and On request for Cegid.
Does Capsule CRM or Cegid run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. Cegid starts at On request.
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