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Software · head to head

Capsule CRM vs QAD

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
QAD logo

QAD

Software

Cloud and on-premise ERP for manufacturers

From
$2000/month
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; QAD no price, per user rate, minimum or contract term is published on the site; the only routes are a demo request and a Contact Sales link

Where they differ

Only the attributes on which Capsule CRM and QAD actually diverge.

Attributes where Capsule CRM and QAD differ
AttributeCapsule CRMQAD
Starting priceFree$2000/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebCloud, On-premise, Web
FoundedUnknown1979

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that QAD does not also cover.

Only in QAD

  • Financial management
  • Manufacturing
  • Supply chain
  • Inventory management
  • Quality management
  • REST APIs
  • EDI
  • IoT integration

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

QAD

  • ERP for manufacturers covering production execution and schedulingnot Capsule CRM
  • Supply chain planning, purchasing and inventory controlnot Capsule CRM
  • Quality management, traceability and supplier management for regulated manufacturingnot Capsule CRM
  • Field service and enterprise asset managementnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

QAD

  • No price, per user rate, minimum or contract term is published on the site; the only routes are a demo request and a Contact Sales link
  • Field service management, enterprise asset management and quality management are presented as separate functional areas rather than a single priced bundle

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

QAD

$2000/month
  • Standard$2000/month
    • Financial management
    • Manufacturing
    • Supply chain
  • Premium$4000/month
    • Advanced modules
    • Analytics
    • Priority support

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose QAD if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.
QAD review

Questions people ask

Is Capsule CRM or QAD better?
Neither clearly leads. Capsule CRM starts at Free and QAD at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or QAD?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $2000/month for QAD.
Does Capsule CRM or QAD run on more platforms?
Capsule CRM runs on Web. QAD runs on Cloud, On-premise, Web.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. QAD starts at $2000/month.
What can Capsule CRM do that QAD cannot?
QAD covers Financial management, Manufacturing, Supply chain, Inventory management.
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