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CRM & Sales · head to head

Capsule CRM vs Fishbowl

Capsule CRM logo

Capsule CRM

CRM & Sales

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
Fishbowl logo

Fishbowl

ERP & Business Operations

Manufacturing and warehouse management for QuickBooks

From
$4395/one-time
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Fishbowl the $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually

Where they differ

Only the attributes on which Capsule CRM and Fishbowl actually diverge.

Attributes where Capsule CRM and Fishbowl differ
AttributeCapsule CRMFishbowl
Starting priceFree$4395/one-time
Pricing modelfreemiumone-time
Free tierYesNo
PlatformsWebWindows, Cloud
CategoryCRM & SalesERP & Business Operations
FoundedUnknown2001

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that Fishbowl does not also cover.

Only in Fishbowl

  • Inventory management
  • Manufacturing
  • Work orders
  • Barcode scanning
  • QuickBooks integration
  • QuickBooks Desktop
  • QuickBooks Online
  • Shopify

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Fishbowl

  • Inventory and SKU tracking for wholesale and distribution businessesnot Capsule CRM
  • Manufacturing bills of materials, MRP, work orders and job costingnot Capsule CRM
  • Warehouse fulfilment, transfer orders and automated reorderingnot Capsule CRM
  • Multichannel selling with synchronised stock levelsnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Fishbowl

  • The $229 per month Essentials plan includes only 2 users, Growth at $429 includes 5 and Scale at $729 includes 10, all billed annually
  • A paid implementation package is required as part of purchase and covers a 6 to 8 week training certification
  • Lot tracking, demand forecasting and compliance documentation require the Scale plan at $729 per month
  • Advanced Warehouse from $595 per month and Advanced Manufacturing from $675 per month are quoted on team size and deployment rather than sold at a fixed rate
  • Demand forecasting and custom reports are add ons carrying separate fees
  • All listed plan prices are billed annually rather than monthly

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Fishbowl

$4395/one-time
  • Fishbowl Warehouse$4395/one-time
    • Inventory tracking
    • Order management
    • QuickBooks sync
  • Fishbowl Manufacturing$5495/one-time
    • Work orders
    • Bill of materials
    • Shop floor control

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose Fishbowl if

  • You need inventory management.
  • You work on Windows, Cloud.
  • You also want manufacturing.
Fishbowl review

Questions people ask

Is Capsule CRM or Fishbowl better?
Neither clearly leads. Capsule CRM starts at Free and Fishbowl at $4395/one-time, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Fishbowl?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $4395/one-time for Fishbowl.
Does Capsule CRM or Fishbowl run on more platforms?
Capsule CRM runs on Web. Fishbowl runs on Windows, Cloud.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. Fishbowl starts at $4395/one-time.
What can Capsule CRM do that Fishbowl cannot?
Fishbowl covers Inventory management, Manufacturing, Work orders, Barcode scanning.
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