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bexio vs Capsule CRM

bexio logo

bexio

Software

Simple business software for Swiss SMEs, the self-employed and startups

From
On request
Rated
-
Full reviewWebsite
Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: bexio basic plan at CHF 35/month allows only 1 user, and Advanced at CHF 42/month covers just 2 users before charging CHF 21/month per additional user; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which bexio and Capsule CRM actually diverge.

Attributes where bexio and Capsule CRM differ
AttributebexioCapsule CRM
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

bexio

  • Basic plan at CHF 35/month allows only 1 user, and Advanced at CHF 42/month covers just 2 users before charging CHF 21/month per additional user
  • QR invoice scan limits and broader marketplace access are gated to higher tiers, so the entry Basic plan does not include the same scanning capacity as Optima or Ultimate

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

bexio

On request

No published plan breakdown. See the bexio review.

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose bexio if

Nothing in the data separates bexio from Capsule CRM on the points above - pick on price and on how each one feels to use.

bexio review

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Questions people ask

Is bexio or Capsule CRM better?
Neither clearly leads. bexio starts at On request and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, bexio or Capsule CRM?
Capsule CRM has a free tier; the other does not. Paid plans start at On request for bexio and Free for Capsule CRM.
Does bexio or Capsule CRM run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. bexio starts at On request.
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