CRM · head to head
Bitrix24 vs Tandem
The short version
- Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); Tandem limited offline functionality - requires internet connectivity for core features
- They diverge on capability: Bitrix24 covers Contact management, Tandem covers Team presence.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Bitrix24 and Tandem actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Automation
- Mobile app
- Zapier
Only in Tandem
- Team presence
- One-click calls
- Screen sharing
- Virtual rooms
- Status indicators
- Google Calendar
- Notion
- Linear
Both cover
- Slack
- Cloud deployment
What people use each for
The jobs each tool is most often brought in to do.
Bitrix24
- CRM and sales managementnot Tandem
- Project management with Kanban/Ganttnot Tandem
- Team collaboration and chatnot Tandem
- E-commerce integrationnot Tandem
Tandem
- Remote worknot Bitrix24
- Team collaborationnot Bitrix24
- Quick huddlesnot Bitrix24
- Pair programmingnot Bitrix24
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bitrix24
- Enterprise pricing scales significantly ($399-7999/month)
- Monthly billing costs 31% more than annual billing
Tandem
- Limited offline functionality - requires internet connectivity for core features
- Dashboard user experience needs improvement for better feature utilization
- Market adoption challenge - most remote workers value autonomy over spontaneous collaboration
- Feature complexity is high relative to actual usage frequency
- Reduced feature development velocity after company restructuring
Pricing, plan by plan
Bitrix24
Free- FreeFree
- 1-2 users
- 5GB storage
- Basic CRM
- Basic$49/month
- 5 users
- 24GB storage
- Sales pipelines
- Standard$99/month
- 50 users
- 100GB storage
- Sales automation
- Professional$199/month
- 100 users
- 1TB storage
- AI-powered sales
Tandem
FreeNo published plan breakdown. See the Tandem review.
Which should you pick?
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Choose Tandem if
- You need team presence.
- You want to start without paying.
- You work on Web, macOS, Windows.
- You also want one-click calls.
Questions people ask
- Is Bitrix24 or Tandem better?
- Neither clearly leads. Bitrix24 starts at Free and Tandem at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bitrix24 or Tandem?
- Bitrix24 starts at Free and Tandem at Free.
- Does Bitrix24 or Tandem run on more platforms?
- Bitrix24 runs on Web, Ios, Android. Tandem runs on Web, macOS, Windows.
- Can I use Bitrix24 for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Bitrix24 best used for?
- Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what Tandem is typically brought in for.
- What can Bitrix24 do that Tandem cannot?
- Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Tandem covers Team presence, One-click calls, Screen sharing, Virtual rooms. Both handle Slack, Cloud deployment.
Answered from the vendors’ own pages
Bitrix24: How much does Bitrix24 cost?
Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.
SourceTandem: Does Tandem have a free tier?
Yes. Tandem offers a free plan supporting up to 4 team members with access to video calls, screen sharing, and messaging features.
SourceBitrix24: Is there a free version of Bitrix24?
Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.
SourceTandem: What integrations does Tandem support?
Tandem integrates with Slack, Notion, GitHub, Trello, and over 40 other apps, displaying which applications team members are currently using.
SourceBitrix24: What features does Bitrix24's Standard plan add over Basic?
The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.
SourceTandem: How many users can I add to each plan?
Tandem's free plan supports up to 4 members, Small Teams up to 10, Medium Teams up to 50, and Large Teams supports unlimited members.
SourceRelated pages
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- Tandem vs Pipedrive
- Tandem vs Seismic
- Tandem vs HubSpot
- Tandem vs Insightly
- Tandem vs Apollo.io
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- Tandem vs Make
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- Tandem vs Otter.ai
- Tandem vs tl;dv
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- Tandem vs Mmhmm
- Tandem vs Monday Sales CRM
- Tandem vs N-able N-central
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