Softwr

CRM · head to head

Bitrix24 vs Tuple

Bitrix24 logo

Bitrix24

CRM

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Tuple logo

Tuple

Remote Work

Pair programming for remote developers

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bitrix24 enterprise pricing scales significantly ($399-7999/month); Tuple there is no free tier; after a 14-day trial the only self-serve plan is $30 per user per month
  • They diverge on capability: Bitrix24 covers Contact management, Tuple covers Low latency video.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Bitrix24 and Tuple actually diverge.

Attributes where Bitrix24 and Tuple differ
AttributeBitrix24Tuple
PlatformsWeb, Ios, AndroidDesktop Mac, Desktop Windows
CategoryCRMRemote Work
Founded20122019

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Tuple

  • Low latency video
  • Screen sharing
  • Cursor tracking
  • Audio optimization
  • Call recording
  • Desktop Mac support
  • Desktop Windows support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales managementnot Tuple
  • Project management with Kanban/Ganttnot Tuple
  • Team collaboration and chatnot Tuple
  • E-commerce integrationnot Tuple

Tuple

  • Remote pair programmingnot Bitrix24
  • Engineering team collaborationnot Bitrix24
  • Code review sessionsnot Bitrix24
  • Developer onboardingnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • Enterprise pricing scales significantly ($399-7999/month)
  • Monthly billing costs 31% more than annual billing

Tuple

  • There is no free tier; after a 14-day trial the only self-serve plan is $30 per user per month
  • Tuple is available only for macOS and Windows, with no Linux client
  • Enterprise terms including custom contracts, invoice or PO payment and reduced per-user pricing are quote only with no published rate
  • The 90% startup discount is restricted to companies less than two years old with fewer than 50 employees
  • The refund policy covers only the most recent monthly payment

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • 1-2 users
    • 5GB storage
    • Basic CRM
  • Basic$49/month
    • 5 users
    • 24GB storage
    • Sales pipelines
  • Standard$99/month
    • 50 users
    • 100GB storage
    • Sales automation
  • Professional$199/month
    • 100 users
    • 1TB storage
    • AI-powered sales

Tuple

Free
  • Engineering Teams$30/month
    • Unlimited pairing sessions
    • External collaborators pair free
    • Single sign-on (SSO) included
  • Enterprise$null/month
    • Everything in Engineering Teams
    • Custom contracts
    • Invoice/PO payment options
  • Startups$3/month
    • 90% off regular pricing ($3/user/month vs $30)
    • For companies under 2 years old with fewer than 50 employees
  • Open SourceFree
    • Free licenses for significant open-source work

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Tuple if

  • You need low latency video.
  • You want to start without paying.
  • You work on Desktop Mac, Desktop Windows.
  • You also want screen sharing.
Tuple review

Questions people ask

Is Bitrix24 or Tuple better?
Neither clearly leads. Bitrix24 starts at Free and Tuple at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Tuple?
Bitrix24 starts at Free and Tuple at Free.
Does Bitrix24 or Tuple run on more platforms?
Bitrix24 runs on Web, Ios, Android. Tuple runs on Desktop Mac, Desktop Windows.
Can I use Bitrix24 for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales management, project management with kanban/gantt, team collaboration and chat, e-commerce integration. Of those, crm and sales management and project management with kanban/gantt are not what Tuple is typically brought in for.
What can Bitrix24 do that Tuple cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Tuple covers Low latency video, Screen sharing, Cursor tracking, Audio optimization.

Answered from the vendors’ own pages

Bitrix24: How much does Bitrix24 cost?

Bitrix24 offers tiered pricing from free up to $7,999/month for Enterprise. Basic starts at $49/month (annual) or $69/month (monthly) for 5 users, Standard at $99-$144/month for 50 users, Professional at $199-$289/month for 100 users, and Enterprise at $399-7,999/month for up to 10,000 users with up to 30TB storage. Annual billing offers up to 31% savings versus monthly billing.

Source
Tuple: Does Tuple offer a free trial?

Yes. Tuple offers a 14-day free trial with no commitment or credit card required. Users can test the platform fully before subscribing.

Source
Bitrix24: Is there a free version of Bitrix24?

Yes, Bitrix24 offers a free plan for 1-2 users with 5GB storage and basic features including CRM, Kanban/Gantt task management, shared calendars, chat, and video calls. No credit card is required.

Source
Tuple: What discount does Tuple offer for startups?

Tuple offers 90% off the regular $30/user/month rate for startups under 2 years old with fewer than 50 employees, bringing the cost to $3/user/month.

Source
Bitrix24: What features does Bitrix24's Standard plan add over Basic?

The Standard plan at $99/month (annual) or $144/month (monthly) supports 50 users with 100GB storage and adds sales automation, unlimited leads, invoices, online payments, e-commerce capabilities, and unlimited projects beyond Basic plan features.

Source
Tuple: Does Tuple have a satisfaction guarantee?

Yes. Tuple states: 'If you're unhappy with Tuple at any point, we'll refund your most recent monthly payment,' ensuring customer satisfaction.

Source
Tuple: Can external collaborators use Tuple for free?

Yes. The Engineering Teams plan states 'External collaborators can pair for free (only one paid user required per session),' making it accessible for guest developers.

Source
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