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Software · head to head

Freshsales vs SYSPRO

F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
SYSPRO logo

SYSPRO

Software

ERP for manufacturing and distribution

From
$1200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; SYSPRO sYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo
  • They diverge on capability: Freshsales covers Contact management, SYSPRO covers Financial management.

Where they differ

Only the attributes on which Freshsales and SYSPRO actually diverge.

Attributes where Freshsales and SYSPRO differ
AttributeFreshsalesSYSPRO
Starting price$19/month$1200/month
PlatformsWeb, Ios, AndroidCloud, On-premise, Web
Founded20101978

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in SYSPRO

  • Financial management
  • Manufacturing
  • Supply chain
  • Inventory management
  • Quality management
  • REST APIs
  • EDI systems
  • Third-party systems

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot SYSPRO
  • Managing deals, pipelines and sales sequencesnot SYSPRO

SYSPRO

  • ERP for discrete and process manufacturersnot Freshsales
  • Distribution, inventory and warehouse managementnot Freshsales
  • Production planning, bills of materials and shop floor controlnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

SYSPRO

  • SYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

SYSPRO

$1200/month
  • Standard$1200/month
    • Financial management
    • Manufacturing
    • Supply chain
  • Premium$2500/month
    • Advanced modules
    • Analytics
    • Priority support

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Choose SYSPRO if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.
SYSPRO review

Questions people ask

Is Freshsales or SYSPRO better?
Neither clearly leads. Freshsales starts at $19/month and SYSPRO at $1200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or SYSPRO?
Freshsales starts at $19/month and SYSPRO at $1200/month.
Does Freshsales or SYSPRO run on more platforms?
Freshsales runs on Web, Ios, Android. SYSPRO runs on Cloud, On-premise, Web.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what SYSPRO is typically brought in for.
What can Freshsales do that SYSPRO cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. SYSPRO covers Financial management, Manufacturing, Supply chain, Inventory management. Both handle Web support.
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