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Software · head to head

SYSPRO vs Zoho CRM

SYSPRO logo

SYSPRO

Software

ERP for manufacturing and distribution

From
$1200/month
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: SYSPRO sYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: SYSPRO covers Financial management, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which SYSPRO and Zoho CRM actually diverge.

Attributes where SYSPRO and Zoho CRM differ
AttributeSYSPROZoho CRM
Starting price$1200/monthFree
Free tierNoYes
PlatformsCloud, On-premise, WebWeb, Ios, Android, Api
Founded19781996

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SYSPRO

  • Financial management
  • Manufacturing
  • Supply chain
  • Inventory management
  • Quality management
  • REST APIs
  • EDI systems
  • Third-party systems

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

What people use each for

The jobs each tool is most often brought in to do.

SYSPRO

  • ERP for discrete and process manufacturersnot Zoho CRM
  • Distribution, inventory and warehouse managementnot Zoho CRM
  • Production planning, bills of materials and shop floor controlnot Zoho CRM

Zoho CRM

  • Sales automationnot SYSPRO
  • Lead managementnot SYSPRO
  • Customer supportnot SYSPRO
  • Marketing automationnot SYSPRO
  • Analytics & reportingnot SYSPRO

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SYSPRO

  • SYSPRO publishes no pricing: the pricing page shows no rate, no tier, no minimum and no named cost driver, and directs visitors to request a demo

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

SYSPRO

$1200/month
  • Standard$1200/month
    • Financial management
    • Manufacturing
    • Supply chain
  • Premium$2500/month
    • Advanced modules
    • Analytics
    • Priority support

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose SYSPRO if

  • You need financial management.
  • You work on Cloud, On-premise, Web.
  • You also want manufacturing.
SYSPRO review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is SYSPRO or Zoho CRM better?
Neither clearly leads. SYSPRO starts at $1200/month and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SYSPRO or Zoho CRM?
Zoho CRM has a free tier; the other does not. Paid plans start at $1200/month for SYSPRO and Free for Zoho CRM.
Does SYSPRO or Zoho CRM run on more platforms?
SYSPRO runs on Cloud, On-premise, Web. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Zoho CRM for free?
Yes. Zoho CRM has a free tier, so you can try it without paying. SYSPRO starts at $1200/month.
What is SYSPRO best used for?
SYSPRO is most often used for erp for discrete and process manufacturers, distribution, inventory and warehouse management, production planning, bills of materials and shop floor control. Of those, erp for discrete and process manufacturers and distribution, inventory and warehouse management are not what Zoho CRM is typically brought in for.
What can SYSPRO do that Zoho CRM cannot?
SYSPRO covers Financial management, Manufacturing, Supply chain, Inventory management. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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Related pages

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