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Software · head to head

Cin7 vs Freshsales

Cin7 logo

Cin7

Software

Connected inventory management for product sellers

From
$349/month
Rated
-
Full reviewWebsite
F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cin7 sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced; Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • They diverge on capability: Cin7 covers Inventory management, Freshsales covers Contact management.

Where they differ

Only the attributes on which Cin7 and Freshsales actually diverge.

Attributes where Cin7 and Freshsales differ
AttributeCin7Freshsales
Starting price$349/month$19/month
PlatformsCloud, Web, MobileWeb, Ios, Android
Founded20122010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cin7

  • Inventory management
  • Order management
  • Warehouse management
  • EDI integration
  • B2B commerce
  • Amazon
  • eBay
  • QuickBooks

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Both cover

  • Shopify
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cin7

  • Inventory and order management across multiple sales channelsnot Freshsales
  • Connecting ecommerce storefronts to warehousing and fulfilmentnot Freshsales

Freshsales

  • Sales CRM with built in email, phone and chatnot Cin7
  • Managing deals, pipelines and sales sequencesnot Cin7

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cin7

  • Sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced
  • Ecommerce and app integrations are rationed by plan, at 2, 4 and 6
  • User seats are capped at 5, 10 and 15 by plan
  • The entry Standard plan is $349 a month and Advanced is $1,199
  • Additional users, integrations and order volume are all chargeable extras on top of the plan

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Pricing, plan by plan

Cin7

$349/month
  • Standard$349/month
    • Inventory management
    • 3 sales channels
    • Basic reporting
  • Pro$599/month
    • Unlimited channels
    • Advanced automations
    • 3PL connections

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Which should you pick?

Choose Cin7 if

  • You need inventory management.
  • You work on Cloud, Web, Mobile.
  • You also want order management.
Cin7 review

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Questions people ask

Is Cin7 or Freshsales better?
Neither clearly leads. Cin7 starts at $349/month and Freshsales at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cin7 or Freshsales?
Cin7 starts at $349/month and Freshsales at $19/month.
Does Cin7 or Freshsales run on more platforms?
Cin7 runs on Cloud, Web, Mobile. Freshsales runs on Web, Ios, Android.
What is Cin7 best used for?
Cin7 is most often used for inventory and order management across multiple sales channels, connecting ecommerce storefronts to warehousing and fulfilment. Of those, inventory and order management across multiple sales channels and connecting ecommerce storefronts to warehousing and fulfilment are not what Freshsales is typically brought in for.
What can Cin7 do that Freshsales cannot?
Cin7 covers Inventory management, Order management, Warehouse management, EDI integration. Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Both handle Shopify, Web support.
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