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CRM & Sales · head to head

Agile CRM vs Cin7

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Cin7 logo

Cin7

ERP & Business Operations

Connected inventory management for product sellers

From
$349/month
Rated
-
Full reviewWebsite

The short version

  • Only Agile CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Cin7 sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced
  • They diverge on capability: Agile CRM covers Contact management, Cin7 covers Inventory management.

Where they differ

Only the attributes on which Agile CRM and Cin7 actually diverge.

Attributes where Agile CRM and Cin7 differ
AttributeAgile CRMCin7
Starting priceFree$349/month
Free tierYesNo
PlatformsWebCloud, Web, Mobile
CategoryCRM & SalesERP & Business Operations
Founded20092012

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Cin7

  • Inventory management
  • Order management
  • Warehouse management
  • EDI integration
  • B2B commerce
  • Shopify
  • Amazon
  • eBay

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Cin7
  • Marketing automationnot Cin7
  • Customer servicenot Cin7

Cin7

  • Inventory and order management across multiple sales channelsnot Agile CRM
  • Connecting ecommerce storefronts to warehousing and fulfilmentnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Cin7

  • Sales orders are capped annually rather than monthly, at 6,000 on Standard, 24,000 on Pro and 120,000 on Advanced
  • Ecommerce and app integrations are rationed by plan, at 2, 4 and 6
  • User seats are capped at 5, 10 and 15 by plan
  • The entry Standard plan is $349 a month and Advanced is $1,199
  • Additional users, integrations and order volume are all chargeable extras on top of the plan

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Cin7

$349/month
  • Standard$349/month
    • Inventory management
    • 3 sales channels
    • Basic reporting
  • Pro$599/month
    • Unlimited channels
    • Advanced automations
    • 3PL connections

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Cin7 if

  • You need inventory management.
  • You work on Cloud, Web, Mobile.
  • You also want order management.
Cin7 review

Questions people ask

Is Agile CRM or Cin7 better?
Neither clearly leads. Agile CRM starts at Free and Cin7 at $349/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Cin7?
Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and $349/month for Cin7.
Does Agile CRM or Cin7 run on more platforms?
Agile CRM runs on Web. Cin7 runs on Cloud, Web, Mobile.
Can I use Agile CRM for free?
Yes. Agile CRM has a free tier, so you can try it without paying. Cin7 starts at $349/month.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Cin7 is typically brought in for.
What can Agile CRM do that Cin7 cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Cin7 covers Inventory management, Order management, Warehouse management, EDI integration. Both handle Web support.
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