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Software · head to head

Bonusly vs Capsule CRM

Bonusly logo

Bonusly

Software

Employee recognition that builds culture

From
$3/month
Rated
-
Full reviewWebsite
Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bonusly the free plan is capped at 8 users; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which Bonusly and Capsule CRM actually diverge.

Attributes where Bonusly and Capsule CRM differ
AttributeBonuslyCapsule CRM
Starting price$3/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, Android, ApiWeb
Founded2012Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonusly

  • Peer-to-peer recognition
  • Points-based rewards
  • Manager awards
  • Reward catalog
  • Automated milestones
  • Public recognition feed
  • Analytics & insights
  • Custom company values

Only in Capsule CRM

Nothing recorded that Bonusly does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Bonusly

  • Peer-to-peer recognition with points employees give each othernot Capsule CRM
  • Redeeming points for gift cards and rewardsnot Capsule CRM
  • Recognition inside Slack or Microsoft Teamsnot Capsule CRM
  • Tracking recognition patterns across teamsnot Capsule CRM
  • Company-wide awards programmes on the top tiernot Capsule CRM

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonusly

  • The free plan is capped at 8 users
  • Reward funding is separate from the subscription: a $10 gift card costs $10 on top of the per-user fee
  • The Bizy AI assistant costs $2 per user per month more, at $5 against $3
  • SAML single sign-on, awards programmes and a dedicated success manager are on the quote-only Organization tier
  • Advanced analytics and automations start at the Team tier

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

Bonusly

$3/month
  • Core$3/month
    • Peer-to-peer recognition
    • Points-based rewards
    • Reward catalog
  • Pro$5/month
    • Everything in Core
    • Manager awards
    • Automated milestones
  • Custom$undefined/month
    • Everything in Pro
    • Custom rewards
    • API access

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose Bonusly if

  • You need peer-to-peer recognition.
  • You work on Web, Ios, Android, Api.
  • You also want points-based rewards.
Bonusly review

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Questions people ask

Is Bonusly or Capsule CRM better?
Neither clearly leads. Bonusly starts at $3/month and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonusly or Capsule CRM?
Capsule CRM has a free tier; the other does not. Paid plans start at $3/month for Bonusly and Free for Capsule CRM.
Does Bonusly or Capsule CRM run on more platforms?
Bonusly runs on Web, Ios, Android, Api. Capsule CRM runs on Web.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. Bonusly starts at $3/month.
What is Bonusly best used for?
Bonusly is most often used for peer-to-peer recognition with points employees give each other, redeeming points for gift cards and rewards, recognition inside slack or microsoft teams, tracking recognition patterns across teams. Of those, peer-to-peer recognition with points employees give each other and redeeming points for gift cards and rewards are not what Capsule CRM is typically brought in for.
What can Bonusly do that Capsule CRM cannot?
Bonusly covers Peer-to-peer recognition, Points-based rewards, Manager awards, Reward catalog.
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