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CRM & Sales · head to head

Bonusly vs Capsule

Bonusly logo

Bonusly

CRM & Sales

Employee recognition that builds culture

From
$3/month
Rated
-
Full reviewWebsite
Capsule logo

Capsule

CRM & Sales

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bonusly the free plan is capped at 8 users; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • They diverge on capability: Bonusly covers Peer-to-peer recognition, Capsule covers Contact management.

Where they differ

Only the attributes on which Bonusly and Capsule actually diverge.

Attributes where Bonusly and Capsule differ
AttributeBonuslyCapsule
Starting price$3/month$19/month
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android
CategoryUnknownCRM & Sales
Founded20122008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonusly

  • Peer-to-peer recognition
  • Points-based rewards
  • Manager awards
  • Reward catalog
  • Automated milestones
  • Public recognition feed
  • Analytics & insights
  • Custom company values

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Google Apps
  • Cloud deployment
  • Web support

Both cover

  • Slack
  • Zapier
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Bonusly

  • Peer-to-peer recognition with points employees give each othernot Capsule
  • Redeeming points for gift cards and rewardsnot Capsule
  • Recognition inside Slack or Microsoft Teamsnot Capsule
  • Tracking recognition patterns across teamsnot Capsule
  • Company-wide awards programmes on the top tiernot Capsule

Capsule

  • Simple contact and pipeline CRM for a small teamnot Bonusly
  • Tracking deals and follow-up tasksnot Bonusly
  • Linking emails and notes to contact recordsnot Bonusly
  • Multiple sales pipelines on the paid tiersnot Bonusly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonusly

  • The free plan is capped at 8 users
  • Reward funding is separate from the subscription: a $10 gift card costs $10 on top of the per-user fee
  • The Bizy AI assistant costs $2 per user per month more, at $5 against $3
  • SAML single sign-on, awards programmes and a dedicated success manager are on the quote-only Organization tier
  • Advanced analytics and automations start at the Team tier

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Pricing, plan by plan

Bonusly

$3/month
  • Core$3/month
    • Peer-to-peer recognition
    • Points-based rewards
    • Reward catalog
  • Pro$5/month
    • Everything in Core
    • Manager awards
    • Automated milestones
  • Custom$undefined/month
    • Everything in Pro
    • Custom rewards
    • API access

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Which should you pick?

Choose Bonusly if

  • You need peer-to-peer recognition.
  • You work on Web, Ios, Android, Api.
  • You also want points-based rewards.
Bonusly review

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Questions people ask

Is Bonusly or Capsule better?
Neither clearly leads. Bonusly starts at $3/month and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonusly or Capsule?
Bonusly starts at $3/month and Capsule at $19/month.
Does Bonusly or Capsule run on more platforms?
Bonusly runs on Web, Ios, Android, Api. Capsule runs on Web, Ios, Android.
What is Bonusly best used for?
Bonusly is most often used for peer-to-peer recognition with points employees give each other, redeeming points for gift cards and rewards, recognition inside slack or microsoft teams, tracking recognition patterns across teams. Of those, peer-to-peer recognition with points employees give each other and redeeming points for gift cards and rewards are not what Capsule is typically brought in for.
What can Bonusly do that Capsule cannot?
Bonusly covers Peer-to-peer recognition, Points-based rewards, Manager awards, Reward catalog. Capsule covers Contact management, Deal tracking, Task management, Email sync. Both handle Slack, Zapier, GDPR.
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