Software · head to head
athenaOne vs BetterHelp
athenaOne
Software
Unified cloud platform combining EHR, practice management, and patient engagement
- From
- $250/month
- Rated
- -
The short version
- They diverge on capability: athenaOne covers Electronic Health Records, BetterHelp covers Video Sessions.
Where they differ
Only the attributes on which athenaOne and BetterHelp actually diverge.
| Attribute | athenaOne | BetterHelp |
|---|---|---|
| Starting price | $250/month | $50/week |
| Pricing model | subscription | Unknown |
| Platforms | Web, Mobile, Api | Web, iOS, Android |
| Founded | 1997 | 2013 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in athenaOne
- Electronic Health Records
- Practice Management
- Patient Engagement
- Care Coordination
- Analytics
- Mobile App
- Telehealth
- Labs
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
Both cover
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
athenaOne
- Patient Carenot BetterHelp
- Medical Recordsnot BetterHelp
- Practice Managementnot BetterHelp
- Telehealthnot BetterHelp
BetterHelp
- Online therapy with licensed mental health professionalsnot athenaOne
- Flexible scheduling with messaging, video, phone, and live chat optionsnot athenaOne
- Access to 150+ worksheets and therapy support modulesnot athenaOne
- Weekly free group seminars with expert therapistsnot athenaOne
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
athenaOne
Nothing recorded yet. See the athenaOne review.
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
Pricing, plan by plan
athenaOne
$250/monthNo published plan breakdown. See the athenaOne review.
BetterHelp
$50/weekNo published plan breakdown. See the BetterHelp review.
Which should you pick?
Choose athenaOne if
- You need electronic health records.
- You work on Web, Mobile, Api.
- You also want practice management.
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Questions people ask
- Is athenaOne or BetterHelp better?
- Neither clearly leads. athenaOne starts at $250/month and BetterHelp at $50/week, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, athenaOne or BetterHelp?
- athenaOne starts at $250/month and BetterHelp at $50/week.
- Does athenaOne or BetterHelp run on more platforms?
- athenaOne runs on Web, Mobile, Api. BetterHelp runs on Web, iOS, Android.
- What is athenaOne best used for?
- athenaOne is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what BetterHelp is typically brought in for.
- What can athenaOne do that BetterHelp cannot?
- athenaOne covers Electronic Health Records, Practice Management, Patient Engagement, Care Coordination. BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. Both handle HIPAA, Cloud deployment, Web support, Mobile support.