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Healthcare · head to head

Allscripts TouchWorks vs Digitail

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Digitail quote-only pricing with no published rates
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Digitail covers Pet owner app.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and Digitail actually diverge.

Attributes where Allscripts TouchWorks and Digitail differ
AttributeAllscripts TouchWorksDigitail
Starting price$200/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, iOS, Android, Cloud
CategoryHealthcareVeterinary
Founded1986Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot Digitail
  • Medical Recordsnot Digitail
  • Practice Managementnot Digitail
  • Telehealthnot Digitail

Digitail

  • Clinics with poor vaccination reminder compliancenot Allscripts TouchWorks
  • Practices wanting clients to self-book rather than phonenot Allscripts TouchWorks
  • Multi-location groups on one systemnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Digitail

On request

No published plan breakdown. See the Digitail review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.

Questions people ask

Is Allscripts TouchWorks or Digitail better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Digitail at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Digitail?
Allscripts TouchWorks starts at $200/month and Digitail at On request.
Does Allscripts TouchWorks or Digitail run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Digitail runs on Web, iOS, Android, Cloud.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Digitail is typically brought in for.
What can Allscripts TouchWorks do that Digitail cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

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