Healthcare · head to head
Allscripts TouchWorks vs Digitail

Allscripts TouchWorks
Healthcare
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -

Digitail
Veterinary
All-in-one cloud PIMS for veterinary practices with a pet owner app
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Digitail quote-only pricing with no published rates
- They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Digitail covers Pet owner app.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Allscripts TouchWorks and Digitail actually diverge.
| Attribute | Allscripts TouchWorks | Digitail |
|---|---|---|
| Starting price | $200/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web, Mobile | Web, iOS, Android, Cloud |
| Category | Healthcare | Veterinary |
| Founded | 1986 | Unknown |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in Digitail
- Pet owner app
- Cloud PIMS
- Automated reminders
- Multi-location
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Carenot Digitail
- Medical Recordsnot Digitail
- Practice Managementnot Digitail
- Telehealthnot Digitail
Digitail
- Clinics with poor vaccination reminder compliancenot Allscripts TouchWorks
- Practices wanting clients to self-book rather than phonenot Allscripts TouchWorks
- Multi-location groups on one systemnot Allscripts TouchWorks
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
Digitail
- Quote-only pricing with no published rates
- The owner app only helps where clients actually install it, and adoption varies sharply by demographic
- Younger vendor than the established systems, with a shorter track record
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
Digitail
On requestNo published plan breakdown. See the Digitail review.
Which should you pick?
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Choose Digitail if
- You need pet owner app.
- You work on Web, iOS, Android, Cloud.
- You also want cloud pims.
Questions people ask
- Is Allscripts TouchWorks or Digitail better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and Digitail at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or Digitail?
- Allscripts TouchWorks starts at $200/month and Digitail at On request.
- Does Allscripts TouchWorks or Digitail run on more platforms?
- Allscripts TouchWorks runs on Web, Mobile. Digitail runs on Web, iOS, Android, Cloud.
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Digitail is typically brought in for.
- What can Allscripts TouchWorks do that Digitail cannot?
- Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location.
Answered from the vendors’ own pages
Allscripts TouchWorks: How is Allscripts TouchWorks priced?
Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.
SourceDigitail: What does Digitail cost?
Pricing is quoted per practice and not published.
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?
Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.
SourceDigitail: What does the pet owner app do?
It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.
Allscripts TouchWorks: What market segments does Veradigm serve?
Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.
SourceDigitail: Does it support multiple clinics?
Yes, multi-location groups run under one account.
Related pages
More on Allscripts TouchWorks
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