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Veterinary · head to head

Digitail vs Epic Systems

Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-
Full reviewWebsite
Epic Systems logo

Epic Systems

Healthcare

Leading electronic health records system for healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Digitail quote-only pricing with no published rates; Epic Systems no free version or trial; enterprise pricing only with custom negotiation required
  • They diverge on capability: Digitail covers Pet owner app, Epic Systems covers Electronic Health Records.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Digitail and Epic Systems actually diverge.

Attributes where Digitail and Epic Systems differ
AttributeDigitailEpic Systems
PlatformsWeb, iOS, Android, CloudWeb, Desktop, Mobile
CategoryVeterinaryHealthcare
FoundedUnknown1979

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

Only in Epic Systems

  • Electronic Health Records
  • Revenue Cycle Management
  • Patient Portal
  • Clinical Decision Support
  • Population Health
  • Lab Systems
  • Imaging Systems
  • Pharmacy Systems

What people use each for

The jobs each tool is most often brought in to do.

Digitail

  • Clinics with poor vaccination reminder compliancenot Epic Systems
  • Practices wanting clients to self-book rather than phonenot Epic Systems
  • Multi-location groups on one systemnot Epic Systems

Epic Systems

  • Patient Carenot Digitail
  • Medical Recordsnot Digitail
  • Practice Managementnot Digitail
  • Telehealthnot Digitail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

Epic Systems

  • No free version or trial; enterprise pricing only with custom negotiation required
  • Lengthy implementation timeline: 12-24 months for single hospitals, 3-5 years for multi-system rollouts
  • Customization and workflow adaptation requires extensive consulting services
  • Very high licensing costs ranging from 100,000 to 30 million USD depending on organization size

Pricing, plan by plan

Digitail

On request

No published plan breakdown. See the Digitail review.

Epic Systems

On request

No published plan breakdown. See the Epic Systems review.

Which should you pick?

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.
Digitail review

Choose Epic Systems if

  • You need electronic health records.
  • You work on Web, Desktop, Mobile.
  • You also want revenue cycle management.
Epic Systems review

Questions people ask

Is Digitail or Epic Systems better?
Neither clearly leads. Digitail starts at On request and Epic Systems at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Digitail or Epic Systems?
Digitail starts at On request and Epic Systems at On request.
Does Digitail or Epic Systems run on more platforms?
Digitail runs on Web, iOS, Android, Cloud. Epic Systems runs on Web, Desktop, Mobile.
What is Digitail best used for?
Digitail is most often used for clinics with poor vaccination reminder compliance, practices wanting clients to self-book rather than phone, multi-location groups on one system. Of those, clinics with poor vaccination reminder compliance and practices wanting clients to self-book rather than phone are not what Epic Systems is typically brought in for.
What can Digitail do that Epic Systems cannot?
Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location. Epic Systems covers Electronic Health Records, Revenue Cycle Management, Patient Portal, Clinical Decision Support.

Answered from the vendors’ own pages

Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

Epic Systems: What is Epic's market position?

Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.

Source
Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

Epic Systems: Is there a free trial or demo available?

Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.

Source
Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

Epic Systems: How does Epic integrate with third-party systems?

Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.

Source
Epic Systems: What is included in Epic's unified platform?

Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.

Source
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