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Veterinary · head to head

Digitail vs VIA Veterinary

Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-
Full reviewWebsite
VIA Veterinary logo

VIA Veterinary

Veterinary

Medically oriented veterinary practice management, now owned by Antech and Mars Veterinary Health

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Digitail quote-only pricing with no published rates; VIA Veterinary the vendor is owned by Mars Veterinary Health through Antech, the same group that owns Antech Diagnostics, Banfield and VCA, so a practice is buying its record system from its diagnostics supplier and its competitor in the consolidation market.
  • They diverge on capability: Digitail covers Pet owner app, VIA Veterinary covers Clinical flowsheets.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Digitail and VIA Veterinary actually diverge.

Attributes where Digitail and VIA Veterinary differ
AttributeDigitailVIA Veterinary
PlatformsWeb, iOS, Android, CloudWindows, Web, iPadOS

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

Only in VIA Veterinary

  • Clinical flowsheets
  • Integrated SOAP
  • DICOM imaging
  • Laboratory results
  • VIA Cloud
  • VIA Touch
  • Multi-site
  • Open standards integration

What people use each for

The jobs each tool is most often brought in to do.

Digitail

  • Clinics with poor vaccination reminder compliancenot VIA Veterinary
  • Practices wanting clients to self-book rather than phonenot VIA Veterinary
  • Multi-location groups on one systemnot VIA Veterinary

VIA Veterinary

  • An emergency and critical care hospital that runs on treatment flowsheets and a live whiteboard rather than an appointment calendarnot Digitail
  • A multi-doctor specialty referral practice needing DICOM imaging and lab results inside the medical recordnot Digitail
  • A practice already committed to Antech diagnostics that wants first-party laboratory and imaging integrationnot Digitail
  • A multi-site hospital group consolidating separate practice management installations onto one systemnot Digitail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

VIA Veterinary

  • The vendor is owned by Mars Veterinary Health through Antech, the same group that owns Antech Diagnostics, Banfield and VCA, so a practice is buying its record system from its diagnostics supplier and its competitor in the consolidation market.
  • No pricing is published at all, so licence, implementation, conversion, hardware and support costs all arrive through a sales process and cannot be compared against alternatives before you engage.
  • It remains substantially a Windows on-premises product with a cloud option layered on, so hardware, network and backup remain your operational problem in the traditional deployment.
  • Integration depth with IDEXX diagnostics is the obvious risk given the ownership, and a practice with in-house IDEXX analysers should test that path explicitly rather than assume parity with Antech.
  • The clinical emphasis means front-of-house and client engagement features, including online booking and marketing automation, tend to arrive through third-party integrations rather than natively.

Pricing, plan by plan

Digitail

On request

No published plan breakdown. See the Digitail review.

VIA Veterinary

On request
  • VIA Veterinary$undefined/year
    • Pricing available only through a sales process
    • On-premises or VIA Cloud deployment
    • Implementation, data conversion and training quoted per hospital

Which should you pick?

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.
Digitail review

Choose VIA Veterinary if

  • You need clinical flowsheets.
  • You work on Windows, Web, iPadOS.
  • You also want integrated soap.
VIA Veterinary review

Questions people ask

Is Digitail or VIA Veterinary better?
Neither clearly leads. Digitail starts at On request and VIA Veterinary at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Digitail or VIA Veterinary?
Digitail starts at On request and VIA Veterinary at On request.
Does Digitail or VIA Veterinary run on more platforms?
Digitail runs on Web, iOS, Android, Cloud. VIA Veterinary runs on Windows, Web, iPadOS.
What is Digitail best used for?
Digitail is most often used for clinics with poor vaccination reminder compliance, practices wanting clients to self-book rather than phone, multi-location groups on one system. Of those, clinics with poor vaccination reminder compliance and practices wanting clients to self-book rather than phone are not what VIA Veterinary is typically brought in for.
What can Digitail do that VIA Veterinary cannot?
Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location. VIA Veterinary covers Clinical flowsheets, Integrated SOAP, DICOM imaging, Laboratory results.

Answered from the vendors’ own pages

Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

VIA Veterinary: Who owns VIA?

VIA Information Systems is an Antech company and part of Mars Veterinary Health, the group that also owns Antech Diagnostics, Banfield and VCA.

Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

VIA Veterinary: Is pricing published?

No. Licence, implementation, conversion and support costs come only through a sales process.

Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

VIA Veterinary: Can it run in the cloud?

Yes, VIA Cloud is offered alongside traditional on-premises installation, with cloud backup included.

VIA Veterinary: What kind of practice is it built for?

Medically intensive practices: emergency, specialty, referral, equine and multi-doctor small animal hospitals where flowsheets and whiteboards drive the day.

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