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Healthcare · head to head

Allscripts TouchWorks vs Shepherd

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
Shepherd logo

Shepherd

Veterinary

Cloud veterinary practice management built by a practising vet

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Shepherd quote-only pricing with no published rates
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Shepherd covers Consultation-first records.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and Shepherd actually diverge.

Attributes where Allscripts TouchWorks and Shepherd differ
AttributeAllscripts TouchWorksShepherd
Starting price$200/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, Cloud
CategoryHealthcareVeterinary
Founded1986Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in Shepherd

  • Consultation-first records
  • Charges from treatment
  • Inventory
  • Cloud-based

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot Shepherd
  • Medical Recordsnot Shepherd
  • Practice Managementnot Shepherd
  • Telehealthnot Shepherd

Shepherd

  • Practices losing revenue to treatment delivered but never billednot Allscripts TouchWorks
  • Clinics replacing on-premise legacy systemsnot Allscripts TouchWorks
  • Independent practices wanting something designed around clinical work rather than administrationnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Shepherd

  • Quote-only pricing with no published rates
  • A smaller vendor than the established systems, with a correspondingly shorter track record
  • Cloud-only, so consultations depend on clinic connectivity

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Shepherd

On request

No published plan breakdown. See the Shepherd review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose Shepherd if

  • You need consultation-first records.
  • You work on Web, Cloud.
  • You also want charges from treatment.
Shepherd review

Questions people ask

Is Allscripts TouchWorks or Shepherd better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Shepherd at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Shepherd?
Allscripts TouchWorks starts at $200/month and Shepherd at On request.
Does Allscripts TouchWorks or Shepherd run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Shepherd runs on Web, Cloud.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Shepherd is typically brought in for.
What can Allscripts TouchWorks do that Shepherd cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Shepherd covers Consultation-first records, Charges from treatment, Inventory, Cloud-based.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
Shepherd: What does Shepherd cost?

Pricing is quoted per practice and not published.

Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
Shepherd: What makes it different from other veterinary systems?

It was designed by a practising vet around the consultation workflow, so charges accrue from recorded treatment rather than being entered as a separate billing step.

Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
Shepherd: Is it cloud-only?

Yes, which removes server maintenance and makes connectivity a dependency.

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Related pages

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