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Veterinary · head to head

Digitail vs eClinicalWorks

Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-
Full reviewWebsite
eClinicalWorks logo

eClinicalWorks

Healthcare

Comprehensive EHR and practice management platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Digitail quote-only pricing with no published rates; eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo
  • They diverge on capability: Digitail covers Pet owner app, eClinicalWorks covers Electronic Health Records.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Digitail and eClinicalWorks actually diverge.

Attributes where Digitail and eClinicalWorks differ
AttributeDigitaileClinicalWorks
Pricing modelquoteUnknown
PlatformsWeb, iOS, Android, CloudWeb, Cloud-based
CategoryVeterinaryHealthcare
FoundedUnknown1999

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

Only in eClinicalWorks

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle
  • Patient Portal
  • ePrescribing
  • Telehealth
  • HL7
  • FHIR

What people use each for

The jobs each tool is most often brought in to do.

Digitail

  • Clinics with poor vaccination reminder compliancenot eClinicalWorks
  • Practices wanting clients to self-book rather than phonenot eClinicalWorks
  • Multi-location groups on one systemnot eClinicalWorks

eClinicalWorks

  • EHR and practice management for multi-specialty medical practicesnot Digitail
  • Patient engagement through telehealth (healow) and secure messagingnot Digitail
  • Revenue cycle management with 98%+ first-pass acceptance ratenot Digitail
  • AI-powered clinical documentation with Sunoh.ai medical scribenot Digitail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

eClinicalWorks

  • Pricing details not disclosed on website; requires sales consultation or demo
  • No published technical system requirements specified
  • Cloud-based solution requires reliable internet connectivity for clinics

Pricing, plan by plan

Digitail

On request

No published plan breakdown. See the Digitail review.

eClinicalWorks

On request

No published plan breakdown. See the eClinicalWorks review.

Which should you pick?

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.
Digitail review

Choose eClinicalWorks if

  • You need electronic health records.
  • You work on Web, Cloud-based.
  • You also want practice management.
eClinicalWorks review

Questions people ask

Is Digitail or eClinicalWorks better?
Neither clearly leads. Digitail starts at On request and eClinicalWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Digitail or eClinicalWorks?
Digitail starts at On request and eClinicalWorks at On request.
Does Digitail or eClinicalWorks run on more platforms?
Digitail runs on Web, iOS, Android, Cloud. eClinicalWorks runs on Web, Cloud-based.
What is Digitail best used for?
Digitail is most often used for clinics with poor vaccination reminder compliance, practices wanting clients to self-book rather than phone, multi-location groups on one system. Of those, clinics with poor vaccination reminder compliance and practices wanting clients to self-book rather than phone are not what eClinicalWorks is typically brought in for.
What can Digitail do that eClinicalWorks cannot?
Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location. eClinicalWorks covers Electronic Health Records, Practice Management, Revenue Cycle, Patient Portal.

Answered from the vendors’ own pages

Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

eClinicalWorks: What does eClinicalWorks EHR cost per provider?

eClinicalWorks EHR costs $449/month per provider with no startup costs. This includes the electronic medical record system, mobile access, patient portal, messaging, document management, prescribing, reporting, and 24/7 support with cloud hosting.

Source
Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

eClinicalWorks: What is the cost of eClinicalWorks with Practice Management?

eClinicalWorks EHR with Practice Management costs $599/month per provider with no startup costs. This adds practice management functionality and billing implementation services.

Source
Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

eClinicalWorks: What is eClinicalWorks' Revenue Cycle Management pricing?

eClinicalWorks RCM as a Service costs 2.9% of practice collections with no startup costs. It covers claim processing, denial management, appeals, and accounts receivable visibility.

Source
eClinicalWorks: Is there a cost for data migration to eClinicalWorks?

No, eClinicalWorks offers free data migration for practices switching from other EHR systems.

Source
eClinicalWorks: Are training costs included with eClinicalWorks?

Initial training is included for practices with 1-9 providers. Additional fees apply for larger practices.

Source
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