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Healthcare · head to head

Athenahealth vs Digitail

Athenahealth logo

Athenahealth

Healthcare

Cloud-based medical practice management

From
$140/month
Rated
-
Full reviewWebsite
Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Athenahealth high implementation costs ranging up to $50,000+ for enterprise deployments; Digitail quote-only pricing with no published rates
  • They diverge on capability: Athenahealth covers Electronic Health Records, Digitail covers Pet owner app.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Athenahealth and Digitail actually diverge.

Attributes where Athenahealth and Digitail differ
AttributeAthenahealthDigitail
Starting price$140/monthOn request
Pricing modelUnknownquote
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud
CategoryHealthcareVeterinary
Founded1997Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Athenahealth

  • Electronic Health Records
  • Medical Billing
  • Patient Engagement
  • Telehealth
  • Analytics
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

What people use each for

The jobs each tool is most often brought in to do.

Athenahealth

  • Patient Carenot Digitail
  • Medical Recordsnot Digitail
  • Practice Managementnot Digitail
  • Telehealthnot Digitail

Digitail

  • Clinics with poor vaccination reminder compliancenot Athenahealth
  • Practices wanting clients to self-book rather than phonenot Athenahealth
  • Multi-location groups on one systemnot Athenahealth

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Athenahealth

  • High implementation costs ranging up to $50,000+ for enterprise deployments
  • Pricing tiers not transparently listed, requiring custom quotes

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

Pricing, plan by plan

Athenahealth

$140/month

No published plan breakdown. See the Athenahealth review.

Digitail

On request

No published plan breakdown. See the Digitail review.

Which should you pick?

Choose Athenahealth if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want medical billing.
Athenahealth review

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.
Digitail review

Questions people ask

Is Athenahealth or Digitail better?
Neither clearly leads. Athenahealth starts at $140/month and Digitail at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Athenahealth or Digitail?
Athenahealth starts at $140/month and Digitail at On request.
Does Athenahealth or Digitail run on more platforms?
Athenahealth runs on Web, iOS, Android. Digitail runs on Web, iOS, Android, Cloud.
What is Athenahealth best used for?
Athenahealth is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Digitail is typically brought in for.
What can Athenahealth do that Digitail cannot?
Athenahealth covers Electronic Health Records, Medical Billing, Patient Engagement, Telehealth. Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location.

Answered from the vendors’ own pages

Athenahealth: What platforms does Athenahealth serve?

Athenahealth's athenaOne serves small to medium-sized physician practices and hospitals with integrated clinical, financial, and operational workflows.

Source
Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

Athenahealth: What is the pricing model for athenaOne?

Athenahealth uses customized pricing with percent-based or encounter-based models. Starting price reported at $140/month with implementation costs ranging from $5,000-$20,000 for small businesses.

Source
Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

Athenahealth: Does Athenahealth include revenue cycle management?

Yes, athenaOne includes network-driven claims scrubbing with 95%+ first-pass rates, denial management, and A/R optimization.

Source
Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

Athenahealth: What patient engagement features does Athenahealth offer?

Athenahealth provides athenaCommunicator for patient portals, automated appointment reminders, online scheduling, telehealth integration, digital intake, and broadcast messaging.

Source
Athenahealth: How many pre-built integrations does Athenahealth have?

Athenahealth's marketplace includes over 250 pre-integrated third-party apps, allowing practices to extend functionality without custom development.

Source
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