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Plate IQ vs SpotOn

Plate IQ logo

Plate IQ

Software

Invoice automation for restaurants

From
On request
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Plate IQ plate IQ has been rebranded to Ottimate, per the vendor: "Plate IQ, now Ottimate, began the journey to becoming the best AP automation AI"; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Plate IQ covers Invoice capture, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which Plate IQ and SpotOn actually diverge.

Attributes where Plate IQ and SpotOn differ
AttributePlate IQSpotOn
Pricing modelsubscriptionUnknown
Founded20142017

Identical on both: starting price (On request), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Plate IQ

  • Invoice capture
  • AP automation
  • Price tracking
  • Spend analytics
  • Vendor management
  • GL coding
  • Xero
  • NetSuite

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

Both cover

  • QuickBooks
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Plate IQ

  • Automating invoice processing and accounts payable for restaurantsnot SpotOn

SpotOn

  • Point of Salenot Plate IQ
  • Order Managementnot Plate IQ
  • Inventory Controlnot Plate IQ
  • Staff Schedulingnot Plate IQ

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Plate IQ

  • Plate IQ has been rebranded to Ottimate, per the vendor: "Plate IQ, now Ottimate, began the journey to becoming the best AP automation AI"

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Plate IQ

On request
  • Pay per invoiceFree
    • Invoice processing
    • $0.99 per invoice
  • Unlimited$399/month
    • Unlimited invoices
    • Full features

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Plate IQ if

  • You need invoice capture.
  • You work on Web, Ios, Android.
  • You also want ap automation.
Plate IQ review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Plate IQ or SpotOn better?
Neither clearly leads. Plate IQ starts at On request and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Plate IQ or SpotOn?
Plate IQ starts at On request and SpotOn at On request.
Does Plate IQ or SpotOn run on more platforms?
Plate IQ runs on Web, Ios, Android. SpotOn runs on Web, iOS, Android.
What is Plate IQ best used for?
Plate IQ is most often used for automating invoice processing and accounts payable for restaurants. Of those, automating invoice processing and accounts payable for restaurants is not what SpotOn is typically brought in for.
What can Plate IQ do that SpotOn cannot?
Plate IQ covers Invoice capture, AP automation, Price tracking, Spend analytics. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle QuickBooks, Web support, Ios support, Android support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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