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Food & Restaurant · head to head

HotSchedules vs SpotOn

HotSchedules logo

HotSchedules

Food & Restaurant

Restaurant employee scheduling software

From
$2/employee/month
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Food & Restaurant

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: HotSchedules hotSchedules is sold by Fourth and its pricing page publishes no rate, no per location or per employee cost, no module price and no minimum commitment; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: HotSchedules covers Employee scheduling, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which HotSchedules and SpotOn actually diverge.

Attributes where HotSchedules and SpotOn differ
AttributeHotSchedulesSpotOn
Starting price$2/employee/monthOn request
Pricing modelsubscriptionUnknown
Founded19992017

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HotSchedules

  • Employee scheduling
  • Time tracking
  • Team messaging
  • Labor forecasting
  • Shift swapping
  • Compliance
  • All major POS
  • Payroll systems

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

HotSchedules

  • Shift scheduling and shift swapping for hourly restaurant staffnot SpotOn
  • Labour forecasting against sales volumenot SpotOn
  • Time and attendance tracking across restaurant locationsnot SpotOn

SpotOn

  • Point of Salenot HotSchedules
  • Order Managementnot HotSchedules
  • Inventory Controlnot HotSchedules
  • Staff Schedulingnot HotSchedules

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HotSchedules

  • HotSchedules is sold by Fourth and its pricing page publishes no rate, no per location or per employee cost, no module price and no minimum commitment
  • Obtaining a price requires a sales call or a demo request
  • Fourth sells HotSchedules alongside separate products including Adaco and MacromatiX, each quoted rather than listed

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

HotSchedules

$2/employee/month
  • Scheduling$2/employee/month
    • Scheduling
    • Communication
  • EnterpriseFree
    • Custom pricing
    • Full platform

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose HotSchedules if

  • You need employee scheduling.
  • You work on Web, Ios, Android.
  • You also want time tracking.
HotSchedules review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is HotSchedules or SpotOn better?
Neither clearly leads. HotSchedules starts at $2/employee/month and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HotSchedules or SpotOn?
HotSchedules starts at $2/employee/month and SpotOn at On request.
Does HotSchedules or SpotOn run on more platforms?
HotSchedules runs on Web, Ios, Android. SpotOn runs on Web, iOS, Android.
What is HotSchedules best used for?
HotSchedules is most often used for shift scheduling and shift swapping for hourly restaurant staff, labour forecasting against sales volume, time and attendance tracking across restaurant locations. Of those, shift scheduling and shift swapping for hourly restaurant staff and labour forecasting against sales volume are not what SpotOn is typically brought in for.
What can HotSchedules do that SpotOn cannot?
HotSchedules covers Employee scheduling, Time tracking, Team messaging, Labor forecasting. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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Related pages

More on HotSchedules

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