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Entrata

Single-database multifamily platform covering accounting, leasing, resident services and payments

As of 30 August 2026, Entrata's pricing is not published; the vendor quotes on request. Entrata is the main single-stack alternative to Yardi in United States multifamily, and its economics only make sense once you count the ancillary revenue: payments, resident insurance and utility billing are part of the business model, not extras. Softwr lists it under Real Estate. Entrata is made by Entrata, Inc., available on Web, iOS, Android.

Overview

What Entrata does

Entrata is a property management platform for United States multifamily operators, built in Lehi, Utah and used across large apartment portfolios for accounting, leasing, resident portals, maintenance, marketing sites, screening, insurance and payments. It began as Property Solutions in 2003 and took a large growth investment led by Silver Lake in 2021 at a valuation above one billion dollars. The distinguishing property is that everything runs on one database rather than an integrated suite of acquired products, which is what operators notice day to day: a lease change is immediately visible in accounting, the resident portal and the marketing site without a nightly sync. The commercial consequence is less discussed. A meaningful share of vendor revenue comes from transaction and ancillary services attached to residents, including payment processing, renters insurance and utility billing, so the software line in the contract is not the total economic relationship. Operators who negotiate only the per-unit licence miss where the money moves. Buyers are conventional multifamily operators from roughly 5,000 units upward, along with student and affordable portfolios. The trade-offs are fit and governance. It is a United States multifamily product first, so commercial, self-storage and international portfolios are poorly served; configuration is less deep than Yardi for unusual ownership structures; and the founder and chairman resigned from the board in 2022 after sending an antisemitic email, with Adam Edmunds appointed chief executive, so the company a buyer signs with today is not the one that built its early reputation.

What people use it for

  • A multifamily operator running Yardi or RealPage that wants one database instead of an integrated set of products
  • A portfolio where marketing sites, ILS syndication and the lease record must stay in step without nightly imports
  • An operator trying to raise ancillary income from insurance and utility recovery without adding vendors
  • A regional owner-operator consolidating accounting and site operations after acquisitions

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Entrata.

  • It is built for United States conventional multifamily, so commercial, self-storage, international or mixed-asset portfolios are either unsupported or awkward.
  • Ancillary services including payments, insurance and utility billing carry their own economics, so the licence quote understates the total value of the relationship and should be negotiated as a package.
  • Configuration depth for unusual ownership and fund structures is narrower than Yardi, which pushes complex owners back to a separate accounting layer.
  • Implementation and data migration take months with paid services, and portfolios migrating mid-year face a painful accounting cutover.
  • The founder and chairman resigned from the board in 2022 after sending an antisemitic email, and the executive team was rebuilt afterwards, so reference checks about long-term relationships should focus on current management rather than the historical reputation.

Cross-shopped

What people choose instead of Entrata

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Entrata logo
    Entrata
    vs
    RealPage logo
    RealPage

    RealPage: Broader asset-class coverage and revenue management for portfolios that are not purely multifamily

  • Entrata logo
    Entrata
    vs
    AppFolio logo
    AppFolio

    AppFolio: Quicker to deploy and better suited to mid-sized portfolios without enterprise contract minimums

  • Entrata logo
    Entrata
    vs
    Buildium logo
    Buildium

    Buildium: Much cheaper for small residential portfolios where a single database enterprise stack is unnecessary

Pricing

What Entrata costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Entrata

On request

  • Quoted per unit per month against an annual contract
  • Modules such as insurance, utility billing and AI leasing priced separately
  • Payment processing revenue sits alongside the licence fee
  • Implementation and data migration charged as professional services

Capabilities

Features

  • Single database platform

    Accounting, leasing, maintenance and resident services share one record with no sync layer

  • Resident portal and payments

    Online rent, autopay and payment plans with delinquency workflow

  • Leasing and marketing

    Property websites, ILS syndication and application to lease workflow in one flow

  • Entrata insurance

    Renters insurance offered at lease signing with compliance tracking

  • Utility billing

    Ratio and submetered utility recovery billed through the resident ledger

  • AI leasing assistant

    Automated response to prospect enquiries and tour scheduling outside office hours

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Entrata pricing published?

No. It is quoted per unit per month on an annual contract, and modules such as insurance and utility billing are priced on top.

How small can a portfolio be?

Practically around 5,000 units. Smaller operators find the contract minimums and implementation effort hard to justify.

Does it support commercial property?

Only lightly. It is a multifamily product, and mixed portfolios usually keep a second system for commercial assets.

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Softwr does not host reviews and shows no star rating for Entrata, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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