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Travel · head to head

Egencia vs Tokeet

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
Tokeet logo

Tokeet

Travel

Modular vacation rental management suite priced by number of rentals

From
$134.9/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Tokeet the published entry price covers ten rentals, so a host with one or two properties pays a manager-sized fee and Tokeet is not economic below roughly five units.
  • They diverge on capability: Egencia covers Policy and approval engine, Tokeet covers Reservation manager.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Tokeet actually diverge.

Attributes where Egencia and Tokeet differ
AttributeEgenciaTokeet
Starting priceOn request$134.9/month
Pricing modelquotePer month by rental count

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Tokeet

  • Reservation manager
  • Channel manager
  • Automata
  • Rategenie
  • Signature
  • Owner Center

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Tokeet
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Tokeet
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Tokeet
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Tokeet

Tokeet

  • A manager with forty units across three OTAs who needs one booking record and automated guest messaging per channelnot Egencia
  • An operator managing properties for third-party owners who needs an owner portal with statements without buying a full accounting systemnot Egencia
  • A manager who wants dynamic pricing and e-signed rental agreements but does not want to pay for modules they will not usenot Egencia
  • A portfolio moving off spreadsheets that needs channel sync live before automation and pricing are configurednot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Tokeet

  • The published entry price covers ten rentals, so a host with one or two properties pays a manager-sized fee and Tokeet is not economic below roughly five units.
  • The suite is assembled from separately built applications, so navigation, terminology and data handling differ between Automata, Rategenie and the core product and staff need training on each.
  • Add-on apps mean the base subscription understates running cost, and a realistic quote requires listing which apps you will enable before comparing against an all-in competitor.
  • Support is largely ticket and knowledge base driven with limited hands-on onboarding at the entry tier, which is a problem given how much configuration the automation layer needs.
  • Accounting is limited to cost tracking and owner statements rather than full trust accounting, so managers in jurisdictions requiring segregated client funds still need external bookkeeping.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Tokeet

$134.9/month
  • Standard$134.9/month
    • Up to 10 rentals
    • Reservation manager and channel manager
    • Website builder and custom branding

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose Tokeet if

  • You need reservation manager.
  • You work on Web, iOS, Android.
  • You also want channel manager.
Tokeet review

Questions people ask

Is Egencia or Tokeet better?
Neither clearly leads. Egencia starts at On request and Tokeet at $134.9/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Tokeet?
Egencia starts at On request and Tokeet at $134.9/month.
Does Egencia or Tokeet run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Tokeet is typically brought in for.
What can Egencia do that Tokeet cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Tokeet covers Reservation manager, Channel manager, Automata, Rategenie.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Tokeet: What does the entry price cover?

Ten rentals, at roughly $134.90 per month billed monthly. Pricing scales upward by rental count from there.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Tokeet: Are the extra apps included?

Availability varies by promotion. Treat Automata, Rategenie and Signature as separately configured components and confirm what is bundled in writing before signing.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Tokeet: Is there a free option?

There is a free tier and a 15 day trial, but the useful configuration for a manager sits on the paid plans.

Tokeet: Does it do trust accounting?

No. It offers owner statements and cost tracking, not segregated client fund accounting.

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