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Travel · head to head

Protel vs Tokeet

Protel logo

Protel

Travel

German hotel property management system, now owned and sold by Planet

From
On request
Rated
-
Full reviewWebsite
Tokeet logo

Tokeet

Travel

Modular vacation rental management suite priced by number of rentals

From
$134.9/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Protel the vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.; Tokeet the published entry price covers ten rentals, so a host with one or two properties pays a manager-sized fee and Tokeet is not economic below roughly five units.
  • They diverge on capability: Protel covers Front desk and reservations, Tokeet covers Reservation manager.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Protel and Tokeet actually diverge.

Attributes where Protel and Tokeet differ
AttributeProtelTokeet
Starting priceOn request$134.9/month
Pricing modelquotePer month by rental count
PlatformsWeb, Windows, iOS, AndroidWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Protel

  • Front desk and reservations
  • Conference and banqueting
  • Cloud and on-premise editions
  • Integrated payments
  • Interface catalogue
  • Multi-property operation
  • Night audit and reporting
  • Tax-free shopping links

Only in Tokeet

  • Reservation manager
  • Channel manager
  • Automata
  • Rategenie
  • Signature
  • Owner Center

What people use each for

The jobs each tool is most often brought in to do.

Protel

  • A German or Austrian hotel needing fiscal and tax compliance handled natively rather than bolted onnot Tokeet
  • A property with substantial conference and banqueting business that a rooms-only PMS cannot handlenot Tokeet
  • An existing Protel on-premise site deciding whether to move to the cloud edition or change vendornot Tokeet
  • A group wanting PMS and card acquiring from one supplier under a single contractnot Tokeet

Tokeet

  • A manager with forty units across three OTAs who needs one booking record and automated guest messaging per channelnot Protel
  • An operator managing properties for third-party owners who needs an owner portal with statements without buying a full accounting systemnot Protel
  • A manager who wants dynamic pricing and e-signed rental agreements but does not want to pay for modules they will not usenot Protel
  • A portfolio moving off spreadsheets that needs channel sync live before automation and pricing are configurednot Protel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Protel

  • The vendor is now a payments company, so the economics of a deal run through card processing rates as much as software fees, and a hotel with good existing acquiring terms may lose more on processing than it saves on licence.
  • The Protel name persists on the product but the corporate identity has moved to Planet, which makes contract, support and roadmap ownership harder to pin down than it looks from the product page.
  • Hotels on the older on-premise edition face a migration to cloud that is a re-implementation rather than an upgrade, with the data and interface work that implies.
  • Nothing about pricing is published, so a buyer cannot benchmark against Mews or Cloudbeds without a full sales process.
  • Strength is concentrated in German-speaking Europe and the Middle East; support depth and partner ecosystem are noticeably thinner in North America and Asia Pacific.

Tokeet

  • The published entry price covers ten rentals, so a host with one or two properties pays a manager-sized fee and Tokeet is not economic below roughly five units.
  • The suite is assembled from separately built applications, so navigation, terminology and data handling differ between Automata, Rategenie and the core product and staff need training on each.
  • Add-on apps mean the base subscription understates running cost, and a realistic quote requires listing which apps you will enable before comparing against an all-in competitor.
  • Support is largely ticket and knowledge base driven with limited hands-on onboarding at the entry tier, which is a problem given how much configuration the automation layer needs.
  • Accounting is limited to cost tracking and owner statements rather than full trust accounting, so managers in jurisdictions requiring segregated client funds still need external bookkeeping.

Pricing, plan by plan

Protel

On request
  • protel PMS by Planet$undefined/year
    • Quoted per property, no published rate card
    • Cloud and on-premise editions priced differently
    • Payment processing rates negotiated alongside the software

Tokeet

$134.9/month
  • Standard$134.9/month
    • Up to 10 rentals
    • Reservation manager and channel manager
    • Website builder and custom branding

Which should you pick?

Choose Protel if

  • You need front desk and reservations.
  • You work on Web, Windows, iOS, Android.
  • You also want conference and banqueting.
Protel review

Choose Tokeet if

  • You need reservation manager.
  • You work on Web, iOS, Android.
  • You also want channel manager.
Tokeet review

Questions people ask

Is Protel or Tokeet better?
Neither clearly leads. Protel starts at On request and Tokeet at $134.9/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Protel or Tokeet?
Protel starts at On request and Tokeet at $134.9/month.
Does Protel or Tokeet run on more platforms?
Protel runs on Web, Windows, iOS, Android. Tokeet runs on Web, iOS, Android.
What is Protel best used for?
Protel is most often used for a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on, a property with substantial conference and banqueting business that a rooms-only pms cannot handle, an existing protel on-premise site deciding whether to move to the cloud edition or change vendor, a group wanting pms and card acquiring from one supplier under a single contract. Of those, a german or austrian hotel needing fiscal and tax compliance handled natively rather than bolted on and a property with substantial conference and banqueting business that a rooms-only pms cannot handle are not what Tokeet is typically brought in for.
What can Protel do that Tokeet cannot?
Protel covers Front desk and reservations, Conference and banqueting, Cloud and on-premise editions, Integrated payments. Tokeet covers Reservation manager, Channel manager, Automata, Rategenie.

Answered from the vendors’ own pages

Protel: Can you still buy Protel?

Yes. Planet acquired it in December 2021 and continues to sell it as protel PMS, though the corporate branding is Planet.

Tokeet: What does the entry price cover?

Ten rentals, at roughly $134.90 per month billed monthly. Pricing scales upward by rental count from there.

Protel: Why does the payments ownership matter?

Because the vendor earns on your card volume. Evaluate the processing rate alongside the software price rather than treating them as separate decisions.

Tokeet: Are the extra apps included?

Availability varies by promotion. Treat Automata, Rategenie and Signature as separately configured components and confirm what is bundled in writing before signing.

Protel: Is the on-premise edition still supported?

It remains in the field with a large installed base, but new investment is directed at the cloud edition, so ask for an explicit support horizon in writing.

Tokeet: Is there a free option?

There is a free tier and a 15 day trial, but the useful configuration for a manager sits on the paid plans.

Protel: Where is Protel strongest?

German-speaking Europe and the Middle East, where its interface catalogue and fiscal compliance are deepest.

Tokeet: Does it do trust accounting?

No. It offers owner statements and cost tracking, not segregated client fund accounting.

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