Softwr

Travel · head to head

Egencia vs Wheelhouse

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
Wheelhouse logo

Wheelhouse

Travel

Dynamic pricing and market data for short-term rental operators

From
$19.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Wheelhouse the two plans cross over at roughly $2,000 of monthly booking revenue per listing, and Wheelhouse does not flag which plan is cheaper for you, so most users are on the wrong one.
  • They diverge on capability: Egencia covers Policy and approval engine, Wheelhouse covers Dynamic nightly pricing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Wheelhouse actually diverge.

Attributes where Egencia and Wheelhouse differ
AttributeEgenciaWheelhouse
Starting priceOn request$19.99/month
Pricing modelquotePer listing per month or percentage of revenue
PlatformsWeb, iOS, AndroidWeb, iOS

Identical on both: free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Wheelhouse

  • Dynamic nightly pricing
  • Strategy controls
  • Market reports
  • Dynamic Sets
  • Channel push
  • Portfolio view

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Wheelhouse
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Wheelhouse
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Wheelhouse
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Wheelhouse

Wheelhouse

  • A host with two cabins in a seasonal market who wants rates shaped by booking pace rather than a fixed summer and winter ratenot Egencia
  • A manager with sixty units wanting one pricing strategy applied across a portfolio with per-unit floorsnot Egencia
  • An owner with a low-occupancy listing who prefers to pay 1% of revenue rather than a fixed monthly fee in quiet monthsnot Egencia
  • An analyst benchmarking a new acquisition against neighbourhood occupancy and ADR before setting an offer pricenot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Wheelhouse

  • The two plans cross over at roughly $2,000 of monthly booking revenue per listing, and Wheelhouse does not flag which plan is cheaper for you, so most users are on the wrong one.
  • Dynamic Sets, the tool for defining accurate comparable sets, is charged separately at $12.99 per set per month, so genuinely good market analysis costs more than the pricing engine itself.
  • Data quality depends on local listing density, and in thin or rural markets the recommendations become unreliable because there are too few comparables to model against.
  • Rate pushes depend on channel and PMS connections, and a lag or failed sync means a stale price sits live on the OTA with no obvious alert to the operator.
  • The strategy controls that make it attractive to professionals also mean the tool underperforms if left on defaults, so an operator who wanted to set and forget will not get the benefit they paid for.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Wheelhouse

$19.99/month
  • Pro Flex$undefined/month
    • 1% of booked revenue
    • $2.99 minimum monthly fee
    • Billed at reservation time, refunded on cancellation
  • Pro Flat$19.99/month
    • $19.99 per listing per month
    • $16.99 per listing at 10 to 49 listings
    • Custom pricing above 50 listings
  • Dynamic Sets$12.99/month
    • $12.99 per set per month
    • Navigator mapping interface
    • Eighteen filter categories for comparable selection

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose Wheelhouse if

  • You need dynamic nightly pricing.
  • You work on Web, iOS.
  • You also want strategy controls.
Wheelhouse review

Questions people ask

Is Egencia or Wheelhouse better?
Neither clearly leads. Egencia starts at On request and Wheelhouse at $19.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Wheelhouse?
Egencia starts at On request and Wheelhouse at $19.99/month.
Does Egencia or Wheelhouse run on more platforms?
Egencia runs on Web, iOS, Android. Wheelhouse runs on Web, iOS.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Wheelhouse is typically brought in for.
What can Egencia do that Wheelhouse cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Wheelhouse covers Dynamic nightly pricing, Strategy controls, Market reports, Dynamic Sets.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Wheelhouse: Which plan should I be on?

Flat below about $2,000 of monthly revenue per listing is the more expensive option; above that Flat is cheaper. Compare 1% of your actual monthly booking revenue against $19.99.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Wheelhouse: Does it push prices to Airbnb directly?

Yes, and to Vrbo, plus through connected property management systems.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Wheelhouse: Is there a free option?

You can create an account and see market reports without paying, but rate automation requires a paid plan.

Wheelhouse: Is there a contract?

No lock-in. Flex is billed at reservation time and refunded if the booking cancels.

Share

Related pages

More on Egencia

More on Wheelhouse

Keep looking

Other head to heads