Softwr

Communication · head to head

Loom vs Textline

Loom logo

Loom

Communication

Record instantly, share anywhere

From
Free
Rated
-
Full reviewWebsite
Textline logo

Textline

Communication

Business texting for teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loom starter plan limited to 25 videos per person; Textline enterprise plan requires custom quote and demo booking
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loom and Textline actually diverge.

Attributes where Loom and Textline differ
AttributeLoomTextline
Founded2015Unknown

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loom

  • Screen & camera recording
  • Instant sharing
  • Video editing
  • Viewer analytics
  • Comments & reactions
  • Transcription
  • Custom CTAs
  • Drawing tools

Only in Textline

Nothing recorded that Loom does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Loom

  • Asynchronous video communication and screen recordingnot Textline
  • Product demonstrations and tutorialsnot Textline
  • Meeting transcription and documentationnot Textline
  • Team communication and knowledge sharingnot Textline

Textline

  • Responding to customer support tickets via SMS from a unified inboxnot Loom
  • Sending appointment reminders and conducting follow-ups via text messagenot Loom
  • Coordinating field teams across job sites with time-sensitive text updatesnot Loom
  • Running SMS campaigns to promote sales and capture leads with high engagementnot Loom
  • Managing HIPAA-compliant texting for healthcare patient communicationsnot Loom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loom

  • Starter plan limited to 25 videos per person
  • Starter plan limited to 5 minute recordings
  • Enterprise plan pricing not publicly available, requires sales contact
  • Per-user billing for Business plans may increase costs with team growth

Textline

  • Enterprise plan requires custom quote and demo booking
  • Additional message credits cost $0.03 each (purchased in advance)
  • Backup credits cost $0.04 each with minimum 250-credit purchase

Pricing, plan by plan

Loom

Free
  • StarterFree
    • Up to 50 members
    • 25 videos per person
    • 5 minute screen recordings
  • Business$18/month
    • Unlimited videos
    • Unlimited recording time
    • 4K quality
  • Business + AI$24/month
    • Auto-video enhancement
    • Video-to-text automation
    • Auto-meeting recap emails

Textline

Free
  • EssentialsFree
    • 600 message credits per month
    • 3 agents included
    • 3 years conversation history
  • ProFree
    • 2000 message credits per month
    • 5 agents included
    • Unlimited conversation history
  • Enterprise$null/month
    • Custom pricing
    • All Pro features
    • Flexible implementation

Which should you pick?

Choose Loom if

  • You need screen & camera recording.
  • You want to start without paying.
  • You also want instant sharing.
Loom review

Choose Textline if

  • You want to start without paying.
Textline review

Questions people ask

Is Loom or Textline better?
Neither clearly leads. Loom starts at Free and Textline at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loom or Textline?
Loom starts at Free and Textline at Free.
Does Loom or Textline run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Loom for free?
Both have a free tier, so you can try either at no cost before committing.
What is Loom best used for?
Loom is most often used for asynchronous video communication and screen recording, product demonstrations and tutorials, meeting transcription and documentation, team communication and knowledge sharing. Of those, asynchronous video communication and screen recording and product demonstrations and tutorials are not what Textline is typically brought in for.
What can Loom do that Textline cannot?
Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics.

Answered from the vendors’ own pages

Loom: How much does Loom cost?

Loom offers a free Starter plan at no cost. Paid plans begin at $18 per user per month for Business, or $24 per user per month for Business + AI. Annual billing provides a 17% discount. Enterprise pricing is custom and requires contacting sales.

Source
Textline: Can I use Textline for free?

Yes, Essentials and Pro tiers are free to get started, with no credit card required. Essentials includes 600 message credits and 3 agents monthly. Pro includes 2000 credits and 5 agents. Enterprise requires a custom quote.

Source
Loom: What are the limitations of Loom's free plan?

The free Starter plan includes up to 50 members, 25 videos per person with 5 minute maximum screen recordings, and basic features like comments and emoji reactions.

Source
Textline: How much do extra message credits cost?

Additional message credits cost $0.03 per credit. Backup credits are available at $0.04 each with a minimum purchase of 250 credits.

Source
Loom: What does Loom AI add compared to the standard Business plan?

Business + AI adds $6 per month to the Business plan and includes auto-video enhancement, video-to-text automation, auto-meeting recap emails, and auto-meeting notes.

Source
Textline: What are the costs for phone number registration?

10DLC registration costs $15 per campaign per month via The Campaign Registry. Toll-free numbers do not have a monthly registration fee.

Source
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