Communication · pricing
Textline pricing
Textline publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 29 August 2026, Textline pricing is free across 3 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free
- Model
- Freemium
- Tiers
- 3
- Free tier
- Yes
Textline plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Essentials | Free | 9 | Entry tier |
| Pro | Free | 10 | +$0/month, 10 more features |
| Enterprise | On request | 4 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Essentials
FreeThe entry tier. It covers 600 message credits per month, 3 agents included, 3 years conversation history, nps and csat surveys, standard integrations, api/webhooks.
Pro
FreeOver Essentials, this tier adds:
- 2000 message credits per month
- 5 agents included
- Unlimited conversation history
- Custom user roles
- Custom surveys
- Salesforce integration
- Time-based automations
- Advanced security
- Priority support
- Dedicated customer success manager
Enterprise
On requestOver Pro, this tier adds:
- Custom pricing
- All Pro features
- Flexible implementation
- Personalized account plans
Where Textline stops being free
Essentials, Free
- 600 message credits per month
- 3 agents included
- 3 years conversation history
- NPS and CSAT surveys
- Standard integrations
- API/webhooks
- Admin and agent roles
- HIPAA compatible
- Webchat
No paid tier on record
Textline lists a free tier and no priced tier above it in the record we hold.
How that compares in Communication
Too few communication tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Textline (this page) | Free | freemium | - | |
| Free | Free to download, transaction fees on payments | - | vs Textline | |
| Messenger | Free | Free, funded by Meta's advertising business | - | vs Textline |
| KakaoTalk | Free | Free to download, paid emoticons, gifting and business messaging | - | vs Textline |
| Line | Free | Free to download, paid stickers and business messaging tiers | - | vs Textline |
| Viber | Free | Free to download, paid business messaging and out calls to landlines and mobiles | - | vs Textline |
| Disciple | £599/month | Per month, flat fee with no transaction charge | - | vs Textline |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Textline badges page.
Before you pay for Textline
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Textline runs on not recorded. The full record is on the Textline review, and the rest of the category is under best communication tools.
Textline pricing questions
- How much does Textline cost?
- Textline publishes 3 tiers, from Free for Essentials up to On request for Enterprise. The entry tier costs nothing.
- Does Textline have a free plan?
- Yes. The Essentials tier costs nothing and covers 600 message credits per month, 3 agents included, 3 years conversation history.
- What is the difference between Essentials and Pro on Textline?
- Pro costs Free against Free, and adds 2000 message credits per month, 5 agents included, unlimited conversation history, custom user roles.
- Which communication tools can I use without paying?
- 7 of the 8 communication tools listed alongside Textline have a free tier: WeChat, Messenger, KakaoTalk, Line, Viber.
- What am I actually paying for with Textline?
- The record we hold does not itemise what each tier includes beyond the plan names and prices. The Textline review carries whatever feature detail is available.
- Does Textline charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Textline prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Textline against before paying?
- The closest communication tools in this directory are WeChat, Messenger, KakaoTalk, Line. Each has a side-by-side comparison with Textline covering price, platforms and features.