Communication · head to head
Naver Works vs Textline
Naver Works
Communication
Korean and Japanese business messaging with mail, drive and approval workflows in one licence
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Naver Works the integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.; Textline enterprise plan requires custom quote and demo booking
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Naver Works and Textline actually diverge.
| Attribute | Naver Works | Textline |
|---|---|---|
| Pricing model | Per user per month | freemium |
| Platforms | Web, iOS, Android, Windows, macOS | Web |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Naver Works
- Messaging with LINE reach
- Business mail
- Drive
- Electronic approval
- Calendar and board
- Clova Note
- Admin and audit
Only in Textline
Nothing recorded that Naver Works does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Naver Works
- A Japanese retailer whose customer service happens over LINE and needs those conversations inside an auditable corporate systemnot Textline
- A Korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted onnot Textline
- The Seoul or Tokyo office of a multinational that needs a local-language collaboration tool alongside head office Microsoft 365not Textline
- A small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history capnot Textline
Textline
- Responding to customer support tickets via SMS from a unified inboxnot Naver Works
- Sending appointment reminders and conducting follow-ups via text messagenot Naver Works
- Coordinating field teams across job sites with time-sensitive text updatesnot Naver Works
- Running SMS campaigns to promote sales and capture leads with high engagementnot Naver Works
- Managing HIPAA-compliant texting for healthcare patient communicationsnot Naver Works
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Naver Works
- The integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.
- Documentation, support and most community knowledge are in Korean and Japanese; an English-speaking administrator will spend a lot of time in machine translation.
- Pricing is published in Korean won and the buying experience assumes a Korean or Japanese business entity, which complicates procurement for a company incorporated elsewhere.
- The Lite tier omits business email, so the plan that looks cheap is messaging only and the realistic entry point for most companies is Standard at more than double the price.
- Clova Note transcription and several AI features are sold as separate line items rather than bundled, so the quoted per-user figure understates what a team using the full suite actually pays.
Textline
- Enterprise plan requires custom quote and demo booking
- Additional message credits cost $0.03 each (purchased in advance)
- Backup credits cost $0.04 each with minimum 250-credit purchase
Pricing, plan by plan
Naver Works
Free- FreeFree
- Up to 30 members
- 5GB shared storage
- Limited administration and audit features
- Lite$3000/month
- Unlimited members
- 10GB storage per user
- Messaging, calendar, board and address book
- Standard$7000/month
- 100GB storage per user
- Business email included
- Fuller administration and audit controls
- Standard Plus$11000/month
- 1TB drive per user
- Larger mail quota
- Monthly billing is 13,000 KRW
Textline
Free- EssentialsFree
- 600 message credits per month
- 3 agents included
- 3 years conversation history
- ProFree
- 2000 message credits per month
- 5 agents included
- Unlimited conversation history
- Enterprise$null/month
- Custom pricing
- All Pro features
- Flexible implementation
Which should you pick?
Choose Naver Works if
- You need messaging with line reach.
- You want to start without paying.
- You work on Web, iOS, Android, Windows, macOS.
- You also want business mail.
Questions people ask
- Is Naver Works or Textline better?
- Neither clearly leads. Naver Works starts at Free and Textline at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Naver Works or Textline?
- Naver Works starts at Free and Textline at Free.
- Does Naver Works or Textline run on more platforms?
- Naver Works runs on Web, iOS, Android, Windows, macOS. Textline runs on Web.
- Can I use Naver Works for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Naver Works best used for?
- Naver Works is most often used for a japanese retailer whose customer service happens over line and needs those conversations inside an auditable corporate system, a korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted on, the seoul or tokyo office of a multinational that needs a local-language collaboration tool alongside head office microsoft 365, a small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history cap. Of those, a japanese retailer whose customer service happens over line and needs those conversations inside an auditable corporate system and a korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted on are not what Textline is typically brought in for.
- What can Naver Works do that Textline cannot?
- Naver Works covers Messaging with LINE reach, Business mail, Drive, Electronic approval.
Answered from the vendors’ own pages
Naver Works: Can Naver Works really message ordinary LINE users?
Yes. External connection with consumer LINE accounts is the feature that most differentiates it, and it is the main reason it sells in Japan.
Textline: Can I use Textline for free?
Yes, Essentials and Pro tiers are free to get started, with no credit card required. Essentials includes 600 message credits and 3 agents monthly. Pro includes 2000 credits and 5 agents. Enterprise requires a custom quote.
SourceNaver Works: Is Naver Works the same as LINE WORKS?
They are the same lineage under Works Mobile, marketed as Naver Works in Korea and LINE WORKS in Japan and other markets. Feature sets and pricing pages differ by region.
Textline: How much do extra message credits cost?
Additional message credits cost $0.03 per credit. Backup credits are available at $0.04 each with a minimum purchase of 250 credits.
SourceNaver Works: Is there a genuinely free tier?
Yes, capped at 30 members with 5GB of shared storage and reduced administration features. It does not expire.
Textline: What are the costs for phone number registration?
10DLC registration costs $15 per campaign per month via The Campaign Registry. Toll-free numbers do not have a monthly registration fee.
SourceNaver Works: Does it work for a company outside Korea and Japan?
Technically yes, but you are buying a regional product. Expect Korean or Japanese support, local billing and few connectors to Western SaaS.
Related pages
More on Naver Works
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