Software · head to head
Streak vs Capsule CRM
The short version
- Each has a real cost: Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
Where they differ
Only the attributes on which Streak and Capsule CRM actually diverge.
| Attribute | Streak | Capsule CRM |
|---|---|---|
| Pricing model | subscription | freemium |
| Founded | 2011 | Unknown |
Identical on both: starting price (Free), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Streak
- Pipeline management
- Email tracking
- Automation
- Document tracking
- Live engagement metrics
- Gmail
- Outlook
- Google Sheets
Only in Capsule CRM
Nothing recorded that Streak does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Streak
- Managing sales pipelines directly inside Gmailnot Capsule CRM
- Tracking email opens and running mail merges from an inboxnot Capsule CRM
Capsule CRM
No use cases recorded yet. See the Capsule CRM review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Streak
- The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
- Free mail merge is capped at 50 a day
- The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
- Integrations require a paid plan
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Pricing, plan by plan
Streak
Free- FreeFree
- Basic CRM
- Pipeline management
- Professional$10/month
- Everything in Free
- Email tracking
- Automation
- Business$50/month
- Everything in Professional
- Advanced features
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Which should you pick?
Choose Streak if
- You need pipeline management.
- You want to start without paying.
- You also want email tracking.
Questions people ask
- Is Streak or Capsule CRM better?
- Neither clearly leads. Streak starts at Free and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Streak or Capsule CRM?
- Streak starts at Free and Capsule CRM at Free.
- Does Streak or Capsule CRM run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Streak for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Streak best used for?
- Streak is most often used for managing sales pipelines directly inside gmail, tracking email opens and running mail merges from an inbox. Of those, managing sales pipelines directly inside gmail and tracking email opens and running mail merges from an inbox are not what Capsule CRM is typically brought in for.
- What can Streak do that Capsule CRM cannot?
- Streak covers Pipeline management, Email tracking, Automation, Document tracking.
Related pages
More on Capsule CRM
Keep looking
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