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E-Commerce · head to head

Squarespace Commerce vs Trustpilot

Squarespace Commerce logo

Squarespace Commerce

E-Commerce

All-in-one website builder and ecommerce platform

From
On request
Rated
-
Full reviewWebsite
Trustpilot logo

Trustpilot

E-Commerce

Review management platform for ecommerce

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Trustpilot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Squarespace Commerce the entry plan charges a 2% transaction fee on online store sales on top of payment processing; Trustpilot review invitations are rationed monthly, at 50 on free, 100 on Starter and 300 on Plus, so collecting reviews is the metered resource
  • They diverge on capability: Squarespace Commerce covers Website builder, Trustpilot covers Review collection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Squarespace Commerce and Trustpilot actually diverge.

Attributes where Squarespace Commerce and Trustpilot differ
AttributeSquarespace CommerceTrustpilot
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded20032011

Identical on both: platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Squarespace Commerce

  • Website builder
  • Ecommerce platform
  • Mobile optimization
  • Email marketing
  • Analytics
  • Domain registration
  • SSL certificate
  • Customer accounts

Only in Trustpilot

  • Review collection
  • Email surveys
  • Review moderation
  • Analytics dashboard
  • Response management
  • Star rating display
  • Widgets
  • API access

What people use each for

The jobs each tool is most often brought in to do.

Squarespace Commerce

  • Website building and hostingnot Trustpilot
  • eCommerce and online store managementnot Trustpilot
  • Digital content and membership salesnot Trustpilot
  • Service booking and schedulingnot Trustpilot

Trustpilot

  • Review collection and managementnot Squarespace Commerce
  • Customer reputation monitoringnot Squarespace Commerce
  • Review widget integrationnot Squarespace Commerce
  • Multi-location business review trackingnot Squarespace Commerce

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Squarespace Commerce

  • The entry plan charges a 2% transaction fee on online store sales on top of payment processing
  • Digital content and membership sales carry their own fee, up to 7% on the lowest tier
  • The entry plan is limited to 2 contributors
  • Reaching a 0% transaction fee requires moving up from the entry plan

Trustpilot

  • Review invitations are rationed monthly, at 50 on free, 100 on Starter and 300 on Plus, so collecting reviews is the metered resource
  • The Plus and Premium plans are priced per domain, so a second brand doubles the cost
  • Starter at $99 a month billed annually allows one user, two widgets and one domain
  • Customising the public profile to match a brand requires the Plus plan at $319 a month
  • Sentiment analysis and custom dashboards are Premium only at $799 a month
  • Every published price requires annual billing

Pricing, plan by plan

Squarespace Commerce

On request
  • Basic Plan$null/month
    • Designer templates included
    • Drag-and-drop editor
    • Free custom domain (annual plans only)
  • Standard Plan$null/month
    • All Basic features
    • Transaction fees: reduced rates
    • Gift cards and invoicing
  • Advanced Plan$null/month
    • All Standard features
    • Further reduced transaction fees
    • Point-of-sale capability
  • Premium Plan$null/month
    • All Advanced features
    • Lowest credit card processing rates (0% transaction fees for digital/memberships)
    • Dedicated Customer Success Manager

Trustpilot

Free
  • FreeFree
    • 50 review invitations monthly
    • Unlimited Support Center access
    • Basic review collection and management
  • Starter$99/month
    • 100 review invitations monthly
    • 2 widgets, 1 user, 1 domain
    • 15 integrations
  • Plus$319/month
    • 300 invitations monthly
    • 10 widgets, 3 users
    • Up to 3 domains
  • Premium$799/month
    • 1,000 invitations monthly
    • 21 widgets, 10 users
    • Unlimited domains

Which should you pick?

Choose Squarespace Commerce if

  • You need website builder.
  • You also want ecommerce platform.
Squarespace Commerce review

Choose Trustpilot if

  • You need review collection.
  • You want to start without paying.
  • You also want email surveys.
Trustpilot review

Questions people ask

Is Squarespace Commerce or Trustpilot better?
Neither clearly leads. Squarespace Commerce starts at On request and Trustpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Squarespace Commerce or Trustpilot?
Trustpilot has a free tier; the other does not. Paid plans start at On request for Squarespace Commerce and Free for Trustpilot.
Does Squarespace Commerce or Trustpilot run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Trustpilot for free?
Yes. Trustpilot has a free tier, so you can try it without paying. Squarespace Commerce starts at On request.
What is Squarespace Commerce best used for?
Squarespace Commerce is most often used for website building and hosting, ecommerce and online store management, digital content and membership sales, service booking and scheduling. Of those, website building and hosting and ecommerce and online store management are not what Trustpilot is typically brought in for.
What can Squarespace Commerce do that Trustpilot cannot?
Squarespace Commerce covers Website builder, Ecommerce platform, Mobile optimization, Email marketing. Trustpilot covers Review collection, Email surveys, Review moderation, Analytics dashboard.

Answered from the vendors’ own pages

Squarespace Commerce: How much does Squarespace cost?

Squarespace does not publish specific plan prices on their pricing page. Four tiers (Basic, Standard, Advanced, Premium) are listed with descriptions of features and benefits. Annual subscriptions offer up to 36% savings compared to monthly billing.

Source
Trustpilot: Does Trustpilot offer a free plan?

Yes. Trustpilot's Free plan includes 50 review invitations monthly, unlimited Support Center access, and basic review management at no cost.

Source
Squarespace Commerce: Does Squarespace offer a free trial?

Yes, Squarespace provides a 14-day free trial with no credit card required. You can upgrade to a paid plan at any time during or after your trial, and there are no long-term contracts required.

Source
Trustpilot: What is the minimum contract length for Trustpilot paid plans?

All Trustpilot contracts require a 12-month commitment, prepaid annually. This applies to Starter, Plus, Premium, and Enterprise plans.

Source
Squarespace Commerce: What are Squarespace's transaction fees?

Transaction fees start at 2% on the Basic plan and decrease as you upgrade, reaching 0% for digital content and memberships on the Premium tier. Card processing rates also decrease by tier, reaching the lowest rates on Premium.

Source
Trustpilot: Does Trustpilot charge per domain or per organization?

Pricing for Plus and Premium plans is per domain. The Starter plan includes 1 domain; Plus covers up to 3 domains; Premium supports unlimited domains. Enterprise pricing is custom.

Source
Squarespace Commerce: How many AI credits does each Squarespace plan include?

AI credits range from 10 to 120 monthly depending on the plan tier, but specific allocations per plan are not detailed on the public pricing page.

Source
Trustpilot: Can data be accessed after canceling Trustpilot?

Yes. Trustpilot states that 'Reviews remain accessible if service is discontinued,' ensuring customers retain access to collected review data even after canceling.

Source
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