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Trustpilot pricing

Trustpilot publishes 2 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.

Entry price
Free
Model
Subscription
Tiers
2
Free tier
Yes

Trustpilot plans, side by side

Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.

Trustpilot pricing tiers
PlanPriceFeatures listedStep up from the tier below
FreeFree4Entry tier
Professional$200/month5+$200/month, 5 more features

What each tier adds

The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.

Free

Free

The entry tier. It covers review collection, basic analytics, response tools, email support.

Professional

$200/month

Over Free, this tier adds:

  • All Free features
  • Advanced analytics
  • Priority inbox
  • Custom branding
  • Dedicated support

Where Trustpilot stops being free

Free, Free

  • Review collection
  • Basic analytics
  • Response tools
  • Email support

Professional, $200/month

The first thing you pay for:

  • All Free features
  • Advanced analytics
  • Priority inbox
  • Custom branding
  • Dedicated support

What the product covers

The full Trustpilot feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Core

  • Review collection
  • Email surveys
  • Review moderation
  • Analytics dashboard
  • Response management
  • Star rating display
  • Widgets
  • API access

People bring Trustpilot in for collecting and displaying customer reviews on a business profile, inviting customers to review after a purchase and showing ratings on site. If that is not the job you are buying for, the alternatives to Trustpilot are worth a look before you commit to a tier.

Before you pay for Trustpilot

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: 2 tiers between Free and $200/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.

Trustpilot runs on web, and is published by Trustpilot of Copenhagen, Denmark. The full record is on the Trustpilot review.

Trustpilot pricing on the vendor's own site

Trustpilot pricing questions

How much does Trustpilot cost?
Trustpilot publishes 2 tiers, from Free for Free up to $200/month for Professional. The entry tier costs nothing.
Does Trustpilot have a free plan?
Yes. The Free tier costs nothing and covers review collection, basic analytics, response tools. Paying starts at $200/month for Professional.
What is the difference between Free and Professional on Trustpilot?
Professional costs $200/month against Free, and adds all free features, advanced analytics, priority inbox, custom branding.
What am I actually paying for with Trustpilot?
The record lists 8 features across 1 area: core. In practice it is brought in for collecting and displaying customer reviews on a business profile, inviting customers to review after a purchase and showing ratings on site.
Does Trustpilot charge per user?
The record carries a price and a billing period for each of its 2 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Trustpilot prices current?
They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Trustpilot against before paying?
Nothing else in this directory is filed close enough to Trustpilot to make a useful price comparison.

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