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Logistics · head to head

ShipHero vs Truckbase

ShipHero logo

ShipHero

Logistics

Warehouse management for e-commerce

From
On request
Rated
-
Full reviewWebsite
Truckbase logo

Truckbase

Logistics

Transport management system for small and mid-size North American truckload carriers with a published price floor

From
$290/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ShipHero pricing details not disclosed on public website; requires contacting sales; Truckbase only the 290 USD monthly minimum is published; the per-truck, per-driver and per-load rates behind it are all consultative, so comparing quotes against another vendor is guesswork.
  • They diverge on capability: ShipHero covers Warehouse management, Truckbase covers Dispatch board.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ShipHero and Truckbase actually diverge.

Attributes where ShipHero and Truckbase differ
AttributeShipHeroTruckbase
Starting priceOn request$290/month
Pricing modelUnknownPer truck per month
PlatformsWebWeb, iOS, Android
Founded2013Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ShipHero

  • Warehouse management
  • Pick/pack/ship
  • Inventory tracking
  • Automation rules
  • Shopify
  • Amazon
  • WooCommerce
  • BigCommerce

Only in Truckbase

  • Dispatch board
  • Driver mobile app
  • Settlements
  • Invoicing and factoring
  • ELD integration
  • Document management
  • Accounting sync
  • Flexible billing meters

What people use each for

The jobs each tool is most often brought in to do.

ShipHero

  • Multi-carrier shipping with live rate shopping (UPS, FedEx, USPS, DHL)not Truckbase
  • Warehouse management with picking, packing, and returns automationnot Truckbase
  • Labour management and workforce performance trackingnot Truckbase
  • Integration with major e-commerce platforms (Shopify, Magento, BigCommerce, TikTok Shop)not Truckbase

Truckbase

  • A twenty-truck carrier running dispatch on a whiteboard and settlements in a spreadsheetnot ShipHero
  • A seasonal agricultural hauler whose driver count triples for three months and would be penalised by per-driver billingnot ShipHero
  • A carrier whose invoices are late because paperwork arrives days after deliverynot ShipHero
  • An operation that wants ELD location flowing into the TMS without a second data entry stepnot ShipHero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ShipHero

  • Pricing details not disclosed on public website; requires contacting sales
  • No published technical system requirements or browser compatibility specifications
  • Custom quote model requires enterprise sales engagement for pricing transparency

Truckbase

  • Only the 290 USD monthly minimum is published; the per-truck, per-driver and per-load rates behind it are all consultative, so comparing quotes against another vendor is guesswork.
  • The published minimum is billed annually, so a carrier wanting month-to-month flexibility pays more or commits for a year up front.
  • Scope stops well short of enterprise TMS: complex LTL rating, multi-leg intermodal and cross-border customs are not covered, so growing carriers face a migration later.
  • It is a small, venture-stage software company in a market where carriers expect a system to last a decade, and vendor continuity is a legitimate concern for an operational system of record.
  • Reporting and analytics are basic compared with established TMS products, so carriers wanting detailed lane profitability analysis end up exporting to spreadsheets anyway.

Pricing, plan by plan

ShipHero

On request

No published plan breakdown. See the ShipHero review.

Truckbase

$290/month
  • Minimum commitment$290/month
    • Billed annually
    • Free live virtual onboarding and implementation
    • 24-hour US-based support
  • Per driver, per load or flat annual$undefined/month
    • Alternative billing meters for fleets with more drivers than trucks
    • Per-load billing for non-asset operations
    • Flat annual rates for seasonal carriers with high turnover
  • Carrier Partner Program$undefined/year
    • On-site training
    • Dedicated engineering access for custom development
    • Enterprise terms, quoted

Which should you pick?

Choose ShipHero if

  • You need warehouse management.
  • You also want pick/pack/ship.
ShipHero review

Choose Truckbase if

  • You need dispatch board.
  • You work on Web, iOS, Android.
  • You also want driver mobile app.
Truckbase review

Questions people ask

Is ShipHero or Truckbase better?
Neither clearly leads. ShipHero starts at On request and Truckbase at $290/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ShipHero or Truckbase?
ShipHero starts at On request and Truckbase at $290/month.
Does ShipHero or Truckbase run on more platforms?
ShipHero runs on Web. Truckbase runs on Web, iOS, Android.
What is ShipHero best used for?
ShipHero is most often used for multi-carrier shipping with live rate shopping (ups, fedex, usps, dhl), warehouse management with picking, packing, and returns automation, labour management and workforce performance tracking, integration with major e-commerce platforms (shopify, magento, bigcommerce, tiktok shop). Of those, multi-carrier shipping with live rate shopping (ups, fedex, usps, dhl) and warehouse management with picking, packing, and returns automation are not what Truckbase is typically brought in for.
What can ShipHero do that Truckbase cannot?
ShipHero covers Warehouse management, Pick/pack/ship, Inventory tracking, Automation rules. Truckbase covers Dispatch board, Driver mobile app, Settlements, Invoicing and factoring.

Answered from the vendors’ own pages

ShipHero: What is ShipHero's pricing model?

ShipHero does not publish pricing on its homepage. The company uses a direct sales model, directing customers to book a demo or contact their sales team at [email protected] to discuss pricing.

Source
Truckbase: What is the minimum cost?

290 USD per month billed annually, which Truckbase publishes; typical deployments sit higher depending on fleet size.

ShipHero: Is ShipHero expensive?

ShipHero states that the solution to warehouse inefficiency is not as expensive as you might think, suggesting competitive pricing. However, specific costs require contacting sales.

Source
Truckbase: Is there a setup fee?

No. Live virtual onboarding and implementation are included, with in-person training available for larger fleets.

ShipHero: Can I try ShipHero before committing?

The site does not mention a free trial. To evaluate ShipHero, customers must schedule a demo with the sales team.

Source
Truckbase: Can I be billed per load instead of per truck?

Yes. Truckbase offers per truck, per driver, per load, flat annual and custom billing shapes.

Truckbase: Does it integrate with my ELD?

Yes, it pulls location and hours of service from major ELD providers including Samsara and Motive.

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