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Logistics · head to head

ShipHero vs Shipwell

ShipHero logo

ShipHero

Logistics

Warehouse management for e-commerce

From
On request
Rated
-
Full reviewWebsite
Shipwell logo

Shipwell

Logistics

Cloud transportation management with a built-in carrier network, sold on freight volume not seats

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ShipHero pricing details not disclosed on public website; requires contacting sales; Shipwell pricing is not published and is set on freight volume, so the cost rises through a peak season regardless of how much anyone uses the software.
  • They diverge on capability: ShipHero covers Warehouse management, Shipwell covers Rate shopping.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ShipHero and Shipwell actually diverge.

Attributes where ShipHero and Shipwell differ
AttributeShipHeroShipwell
Pricing modelUnknownquote
PlatformsWebWeb, iOS, Android, API
Founded2013Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ShipHero

  • Warehouse management
  • Pick/pack/ship
  • Inventory tracking
  • Automation rules
  • Shopify
  • Amazon
  • WooCommerce
  • BigCommerce

Only in Shipwell

  • Rate shopping
  • Automated tendering
  • Real-time tracking
  • Freight audit and pay
  • Carrier network
  • Analytics

What people use each for

The jobs each tool is most often brought in to do.

ShipHero

  • Multi-carrier shipping with live rate shopping (UPS, FedEx, USPS, DHL)not Shipwell
  • Warehouse management with picking, packing, and returns automationnot Shipwell
  • Labour management and workforce performance trackingnot Shipwell
  • Integration with major e-commerce platforms (Shopify, Magento, BigCommerce, TikTok Shop)not Shipwell

Shipwell

  • A mid-market shipper running truckload tenders on spreadsheets and emailnot ShipHero
  • A broker replacing a legacy operating system without building one in-housenot ShipHero
  • A manufacturer that needs proof of delivery and exception alerts pushed into its ERPnot ShipHero
  • A logistics team that wants freight audit to catch accessorial overbilling automaticallynot ShipHero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ShipHero

  • Pricing details not disclosed on public website; requires contacting sales
  • No published technical system requirements or browser compatibility specifications
  • Custom quote model requires enterprise sales engagement for pricing transparency

Shipwell

  • Pricing is not published and is set on freight volume, so the cost rises through a peak season regardless of how much anyone uses the software.
  • Shipwell operates a carrier network as well as the TMS, so the vendor running your tender is also a bidder in it, which weakens the neutrality a competitive sourcing process depends on.
  • Coverage is heavily North American, and international ocean, air and customs handling is thin compared with a forwarder-grade platform.
  • ERP and WMS integrations turn deployment into a project with its own cost and timeline rather than a configuration exercise.
  • The company is small relative to the enterprise TMS incumbents, which matters for a system that sits in the path of every shipment if support or roadmap continuity slips.

Pricing, plan by plan

ShipHero

On request

No published plan breakdown. See the ShipHero review.

Shipwell

On request
  • Shipwell TMS$undefined/year
    • Annual contract priced on freight volume
    • Rate shopping, tendering and tracking
    • Freight audit and payment

Which should you pick?

Choose ShipHero if

  • You need warehouse management.
  • You also want pick/pack/ship.
ShipHero review

Choose Shipwell if

  • You need rate shopping.
  • You work on Web, iOS, Android, API.
  • You also want automated tendering.
Shipwell review

Questions people ask

Is ShipHero or Shipwell better?
Neither clearly leads. ShipHero starts at On request and Shipwell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ShipHero or Shipwell?
ShipHero starts at On request and Shipwell at On request.
Does ShipHero or Shipwell run on more platforms?
ShipHero runs on Web. Shipwell runs on Web, iOS, Android, API.
What is ShipHero best used for?
ShipHero is most often used for multi-carrier shipping with live rate shopping (ups, fedex, usps, dhl), warehouse management with picking, packing, and returns automation, labour management and workforce performance tracking, integration with major e-commerce platforms (shopify, magento, bigcommerce, tiktok shop). Of those, multi-carrier shipping with live rate shopping (ups, fedex, usps, dhl) and warehouse management with picking, packing, and returns automation are not what Shipwell is typically brought in for.
What can ShipHero do that Shipwell cannot?
ShipHero covers Warehouse management, Pick/pack/ship, Inventory tracking, Automation rules. Shipwell covers Rate shopping, Automated tendering, Real-time tracking, Freight audit and pay.

Answered from the vendors’ own pages

ShipHero: What is ShipHero's pricing model?

ShipHero does not publish pricing on its homepage. The company uses a direct sales model, directing customers to book a demo or contact their sales team at [email protected] to discuss pricing.

Source
Shipwell: How much does Shipwell cost?

It is not published. Contracts are annual and priced on freight volume; third-party listings suggest entry engagements around $1,000 a month, which should be treated as indicative only.

ShipHero: Is ShipHero expensive?

ShipHero states that the solution to warehouse inefficiency is not as expensive as you might think, suggesting competitive pricing. However, specific costs require contacting sales.

Source
Shipwell: Does Shipwell broker freight as well as sell software?

Yes. It operates its own carrier network alongside the TMS, which speeds up sourcing but means the platform provider also competes for your loads.

ShipHero: Can I try ShipHero before committing?

The site does not mention a free trial. To evaluate ShipHero, customers must schedule a demo with the sales team.

Source
Shipwell: Is it suitable for international freight?

It is built around North American truckload and LTL. International ocean and air handling is limited.

Shipwell: Is there a free trial?

No. Deployment involves configuration and integration work, so evaluation happens through a demo and a scoped implementation.

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