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Logistics · head to head

ShipMonk vs Truckbase

ShipMonk logo

ShipMonk

Logistics

Third-party logistics fulfillment for direct-to-consumer ecommerce brands

From
On request
Rated
-
Full reviewWebsite
Truckbase logo

Truckbase

Logistics

Transport management system for small and mid-size North American truckload carriers with a published price floor

From
$290/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ShipMonk no published pricing available; all costs require custom quote request based on order volume; Truckbase only the 290 USD monthly minimum is published; the per-truck, per-driver and per-load rates behind it are all consultative, so comparing quotes against another vendor is guesswork.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ShipMonk and Truckbase actually diverge.

Attributes where ShipMonk and Truckbase differ
AttributeShipMonkTruckbase
Starting priceOn request$290/month
Pricing modelquotePer truck per month
PlatformsWebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ShipMonk

Nothing recorded that Truckbase does not also cover.

Only in Truckbase

  • Dispatch board
  • Driver mobile app
  • Settlements
  • Invoicing and factoring
  • ELD integration
  • Document management
  • Accounting sync
  • Flexible billing meters

What people use each for

The jobs each tool is most often brought in to do.

ShipMonk

  • Processing returns with customizable workflows and per-carton feesnot Truckbase
  • Managing special projects like inventory counting and labelingnot Truckbase
  • Adding gift messages for personalized unboxing experiencesnot Truckbase
  • Wrapping delicate items with specialized packaging materialsnot Truckbase
  • Fulfilling international orders across 200+ countriesnot Truckbase

Truckbase

  • A twenty-truck carrier running dispatch on a whiteboard and settlements in a spreadsheetnot ShipMonk
  • A seasonal agricultural hauler whose driver count triples for three months and would be penalised by per-driver billingnot ShipMonk
  • A carrier whose invoices are late because paperwork arrives days after deliverynot ShipMonk
  • An operation that wants ELD location flowing into the TMS without a second data entry stepnot ShipMonk

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ShipMonk

  • No published pricing available; all costs require custom quote request based on order volume
  • Monthly minimum charge calculated by multiplying projected monthly order volume by first-item pick fee, then reduced by 20%

Truckbase

  • Only the 290 USD monthly minimum is published; the per-truck, per-driver and per-load rates behind it are all consultative, so comparing quotes against another vendor is guesswork.
  • The published minimum is billed annually, so a carrier wanting month-to-month flexibility pays more or commits for a year up front.
  • Scope stops well short of enterprise TMS: complex LTL rating, multi-leg intermodal and cross-border customs are not covered, so growing carriers face a migration later.
  • It is a small, venture-stage software company in a market where carriers expect a system to last a decade, and vendor continuity is a legitimate concern for an operational system of record.
  • Reporting and analytics are basic compared with established TMS products, so carriers wanting detailed lane profitability analysis end up exporting to spreadsheets anyway.

Pricing, plan by plan

ShipMonk

On request

No published plan breakdown. See the ShipMonk review.

Truckbase

$290/month
  • Minimum commitment$290/month
    • Billed annually
    • Free live virtual onboarding and implementation
    • 24-hour US-based support
  • Per driver, per load or flat annual$undefined/month
    • Alternative billing meters for fleets with more drivers than trucks
    • Per-load billing for non-asset operations
    • Flat annual rates for seasonal carriers with high turnover
  • Carrier Partner Program$undefined/year
    • On-site training
    • Dedicated engineering access for custom development
    • Enterprise terms, quoted

Which should you pick?

Choose ShipMonk if

Nothing in the data separates ShipMonk from Truckbase on the points above - pick on price and on how each one feels to use.

ShipMonk review

Choose Truckbase if

  • You need dispatch board.
  • You work on Web, iOS, Android.
  • You also want driver mobile app.
Truckbase review

Questions people ask

Is ShipMonk or Truckbase better?
Neither clearly leads. ShipMonk starts at On request and Truckbase at $290/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ShipMonk or Truckbase?
ShipMonk starts at On request and Truckbase at $290/month.
Does ShipMonk or Truckbase run on more platforms?
ShipMonk runs on Web. Truckbase runs on Web, iOS, Android.
What is ShipMonk best used for?
ShipMonk is most often used for processing returns with customizable workflows and per-carton fees, managing special projects like inventory counting and labeling, adding gift messages for personalized unboxing experiences, wrapping delicate items with specialized packaging materials. Of those, processing returns with customizable workflows and per-carton fees and managing special projects like inventory counting and labeling are not what Truckbase is typically brought in for.
What can ShipMonk do that Truckbase cannot?
Truckbase covers Dispatch board, Driver mobile app, Settlements, Invoicing and factoring.

Answered from the vendors’ own pages

ShipMonk: How much does ShipMonk cost?

ShipMonk uses quote-based custom pricing calculated from storage fees, fulfillment fees based on order volume, variable shipping rates, and special project charges. A monthly minimum applies based on projected monthly order volume.

Source
Truckbase: What is the minimum cost?

290 USD per month billed annually, which Truckbase publishes; typical deployments sit higher depending on fleet size.

ShipMonk: What fees does ShipMonk charge?

ShipMonk charges fees for storage (based on size, sales, quantity), fulfillment (pick-and-pack, receiving, returns), shipping (based on weight, dimensions, destination), and special projects. Platform and onboarding fees are included in custom quotes.

Source
Truckbase: Is there a setup fee?

No. Live virtual onboarding and implementation are included, with in-person training available for larger fleets.

ShipMonk: What additional services cost extra with ShipMonk?

ShipMonk charges separate fees for returns processing per carton, gift messaging with standard or custom cards, fragile wrapping based on product dimensions, lot control tracking per carton, and non-palletized container unloading based on container size.

Source
Truckbase: Can I be billed per load instead of per truck?

Yes. Truckbase offers per truck, per driver, per load, flat annual and custom billing shapes.

Truckbase: Does it integrate with my ELD?

Yes, it pulls location and hours of service from major ELD providers including Samsara and Motive.

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