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Logistics · head to head

CWILL Post-Purchase vs Truckbase

CWILL Post-Purchase logo

CWILL Post-Purchase

Logistics

Order tracking, returns and shipping protection for DTC ecommerce, formerly ParcelPanel

From
Free
Rated
-
Full reviewWebsite
Truckbase logo

Truckbase

Logistics

Transport management system for small and mid-size North American truckload carriers with a published price floor

From
$290/month
Rated
-
Full reviewWebsite

The short version

  • Only CWILL Post-Purchase has a free tier, so it costs nothing to try first.
  • Each has a real cost: CWILL Post-Purchase credit-based system requires purchasing credits for each order tracked; Truckbase only the 290 USD monthly minimum is published; the per-truck, per-driver and per-load rates behind it are all consultative, so comparing quotes against another vendor is guesswork.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CWILL Post-Purchase and Truckbase actually diverge.

Attributes where CWILL Post-Purchase and Truckbase differ
AttributeCWILL Post-PurchaseTruckbase
Starting priceFree$290/month
Pricing modelsubscriptionPer truck per month
Free tierYesNo
PlatformsWebWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CWILL Post-Purchase

Nothing recorded that Truckbase does not also cover.

Only in Truckbase

  • Dispatch board
  • Driver mobile app
  • Settlements
  • Invoicing and factoring
  • ELD integration
  • Document management
  • Accounting sync
  • Flexible billing meters

What people use each for

The jobs each tool is most often brought in to do.

CWILL Post-Purchase

  • Reducing customer support tickets with self-service tracking pagesnot Truckbase
  • Processing returns through branded self-service portalsnot Truckbase
  • Offering shipping insurance at checkout to reduce purchase anxietynot Truckbase
  • Syncing tracking data from 1600 plus global carriersnot Truckbase

Truckbase

  • A twenty-truck carrier running dispatch on a whiteboard and settlements in a spreadsheetnot CWILL Post-Purchase
  • A seasonal agricultural hauler whose driver count triples for three months and would be penalised by per-driver billingnot CWILL Post-Purchase
  • A carrier whose invoices are late because paperwork arrives days after deliverynot CWILL Post-Purchase
  • An operation that wants ELD location flowing into the TMS without a second data entry stepnot CWILL Post-Purchase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CWILL Post-Purchase

  • Credit-based system requires purchasing credits for each order tracked
  • Additional credits cost $0.05 each across all tiers

Truckbase

  • Only the 290 USD monthly minimum is published; the per-truck, per-driver and per-load rates behind it are all consultative, so comparing quotes against another vendor is guesswork.
  • The published minimum is billed annually, so a carrier wanting month-to-month flexibility pays more or commits for a year up front.
  • Scope stops well short of enterprise TMS: complex LTL rating, multi-leg intermodal and cross-border customs are not covered, so growing carriers face a migration later.
  • It is a small, venture-stage software company in a market where carriers expect a system to last a decade, and vendor continuity is a legitimate concern for an operational system of record.
  • Reporting and analytics are basic compared with established TMS products, so carriers wanting detailed lane profitability analysis end up exporting to spreadsheets anyway.

Pricing, plan by plan

CWILL Post-Purchase

Free
  • FreeFree
    • 20 credits per month
    • Access to 1661+ global carriers
    • Branded tracking pages
  • Essential$11/month
    • 200 credits per month (avg $0.055 per order)
    • Post-purchase delivery date estimates
    • Custom shipment status
  • Professional$59/month
    • 2000 credits per month (avg $0.0295 per order)
    • Most popular tier
    • API/webhook access
  • Enterprise$479/month
    • 25000 credits per month (avg $0.0192 per order)
    • Dedicated support staff
    • Custom integrations

Truckbase

$290/month
  • Minimum commitment$290/month
    • Billed annually
    • Free live virtual onboarding and implementation
    • 24-hour US-based support
  • Per driver, per load or flat annual$undefined/month
    • Alternative billing meters for fleets with more drivers than trucks
    • Per-load billing for non-asset operations
    • Flat annual rates for seasonal carriers with high turnover
  • Carrier Partner Program$undefined/year
    • On-site training
    • Dedicated engineering access for custom development
    • Enterprise terms, quoted

Which should you pick?

Choose CWILL Post-Purchase if

  • You want to start without paying.
CWILL Post-Purchase review

Choose Truckbase if

  • You need dispatch board.
  • You work on Web, iOS, Android.
  • You also want driver mobile app.
Truckbase review

Questions people ask

Is CWILL Post-Purchase or Truckbase better?
Neither clearly leads. CWILL Post-Purchase starts at Free and Truckbase at $290/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CWILL Post-Purchase or Truckbase?
CWILL Post-Purchase has a free tier; the other does not. Paid plans start at Free for CWILL Post-Purchase and $290/month for Truckbase.
Does CWILL Post-Purchase or Truckbase run on more platforms?
CWILL Post-Purchase runs on Web. Truckbase runs on Web, iOS, Android.
Can I use CWILL Post-Purchase for free?
Yes. CWILL Post-Purchase has a free tier, so you can try it without paying. Truckbase starts at $290/month.
What is CWILL Post-Purchase best used for?
CWILL Post-Purchase is most often used for reducing customer support tickets with self-service tracking pages, processing returns through branded self-service portals, offering shipping insurance at checkout to reduce purchase anxiety, syncing tracking data from 1600 plus global carriers. Of those, reducing customer support tickets with self-service tracking pages and processing returns through branded self-service portals are not what Truckbase is typically brought in for.
What can CWILL Post-Purchase do that Truckbase cannot?
Truckbase covers Dispatch board, Driver mobile app, Settlements, Invoicing and factoring.

Answered from the vendors’ own pages

CWILL Post-Purchase: How much does CWILL post-purchase cost?

CWILL offers a free plan with 20 credits/month. Paid plans start at $11/month for Essential (200 credits), $59/month for Professional (2000 credits marked most popular), and $479/month for Enterprise (25000 credits). Annual billing provides a 20% discount.

Source
Truckbase: What is the minimum cost?

290 USD per month billed annually, which Truckbase publishes; typical deployments sit higher depending on fleet size.

CWILL Post-Purchase: How does CWILL's credit system work?

Each order tracked consumes 1 credit. Monthly plans include a fixed credit allowance, with additional credits available at $0.05 each. Professional tier averages $0.0295 per order, while Enterprise tier averages $0.0192 per order.

Source
Truckbase: Is there a setup fee?

No. Live virtual onboarding and implementation are included, with in-person training available for larger fleets.

CWILL Post-Purchase: Does CWILL have a free plan?

Yes, CWILL offers a free plan with 20 credits per month, providing access to 1661+ global carriers, branded tracking pages, and basic analytics.

Source
Truckbase: Can I be billed per load instead of per truck?

Yes. Truckbase offers per truck, per driver, per load, flat annual and custom billing shapes.

Truckbase: Does it integrate with my ELD?

Yes, it pulls location and hours of service from major ELD providers including Samsara and Motive.

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