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Logistics · head to head

Descartes Aljex vs ShipHero

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Descartes Aljex

Logistics

Freight brokerage TMS with published plan pricing, from 699 dollars a month for five users

From
$699/month
Rated
-
Full reviewWebsite
ShipHero logo

ShipHero

Logistics

Warehouse management for e-commerce

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Descartes Aljex customer EDI connections are metered by tier, with none on Essential, one on Professional and two on Enterprise, so a broker onboarding several EDI shippers pays above the published plan price.; ShipHero pricing details not disclosed on public website; requires contacting sales
  • They diverge on capability: Descartes Aljex covers Published plan pricing, ShipHero covers Warehouse management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Descartes Aljex and ShipHero actually diverge.

Attributes where Descartes Aljex and ShipHero differ
AttributeDescartes AljexShipHero
Starting price$699/monthOn request
Pricing modelPer month by planUnknown
PlatformsWeb, iOS, AndroidWeb
FoundedUnknown2013

Identical on both: free tier (No), user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Descartes Aljex

  • Published plan pricing
  • Load entry and dispatch
  • Carrier vetting
  • Lane pricing
  • Tracking integrations
  • Brokerage accounting
  • Agent security
  • Customer EDI

Only in ShipHero

  • Warehouse management
  • Pick/pack/ship
  • Inventory tracking
  • Automation rules
  • Shopify
  • Amazon
  • WooCommerce
  • BigCommerce

What people use each for

The jobs each tool is most often brought in to do.

Descartes Aljex

  • A five-person brokerage that needs to know its monthly software cost before committing rather than after a discovery callnot ShipHero
  • An agent-based brokerage that must stop agents seeing each other customers and marginsnot ShipHero
  • A growing broker moving off spreadsheets and email who wants load boards, tracking and carrier vetting already connectednot ShipHero
  • A 3PL needing brokerage settlement and QuickBooks accounting without a separate finance integration projectnot ShipHero

ShipHero

  • Multi-carrier shipping with live rate shopping (UPS, FedEx, USPS, DHL)not Descartes Aljex
  • Warehouse management with picking, packing, and returns automationnot Descartes Aljex
  • Labour management and workforce performance trackingnot Descartes Aljex
  • Integration with major e-commerce platforms (Shopify, Magento, BigCommerce, TikTok Shop)not Descartes Aljex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Descartes Aljex

  • Customer EDI connections are metered by tier, with none on Essential, one on Professional and two on Enterprise, so a broker onboarding several EDI shippers pays above the published plan price.
  • The one-time implementation fee is not published at any tier, so the advertised monthly price is not the first-year cost.
  • User counts are bundled per tier, which means growing from five to six users on Essential forces a jump to the 999 dollar Professional plan rather than adding one seat.
  • It is a domestic brokerage system with no forwarding or customs capability, so any international freight work requires a second platform.
  • Descartes is an acquisitive group with several overlapping transportation products, so Aljex customers depend on portfolio decisions about which brokerage product receives investment.

ShipHero

  • Pricing details not disclosed on public website; requires contacting sales
  • No published technical system requirements or browser compatibility specifications
  • Custom quote model requires enterprise sales engagement for pricing transparency

Pricing, plan by plan

Descartes Aljex

$699/month
  • Essential$699/month
    • Five users included
    • Unlimited shipments
    • MacroPoint, MyCarrierPortal, load boards, ProMiles, QuickBooks and DAT RateView
  • Professional$999/month
    • Fifteen users included
    • Unlimited shipments and carrier profiles
    • Ten hours of support and training
  • Enterprise$2375/month
    • Unlimited users
    • Fifteen hours of support and training
    • Ninety-day hypercare period

ShipHero

On request

No published plan breakdown. See the ShipHero review.

Which should you pick?

Choose Descartes Aljex if

  • You need published plan pricing.
  • You work on Web, iOS, Android.
  • You also want load entry and dispatch.
Descartes Aljex review

Choose ShipHero if

  • You need warehouse management.
  • You also want pick/pack/ship.
ShipHero review

Questions people ask

Is Descartes Aljex or ShipHero better?
Neither clearly leads. Descartes Aljex starts at $699/month and ShipHero at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Descartes Aljex or ShipHero?
Descartes Aljex starts at $699/month and ShipHero at On request.
Does Descartes Aljex or ShipHero run on more platforms?
Descartes Aljex runs on Web, iOS, Android. ShipHero runs on Web.
What is Descartes Aljex best used for?
Descartes Aljex is most often used for a five-person brokerage that needs to know its monthly software cost before committing rather than after a discovery call, an agent-based brokerage that must stop agents seeing each other customers and margins, a growing broker moving off spreadsheets and email who wants load boards, tracking and carrier vetting already connected, a 3pl needing brokerage settlement and quickbooks accounting without a separate finance integration project. Of those, a five-person brokerage that needs to know its monthly software cost before committing rather than after a discovery call and an agent-based brokerage that must stop agents seeing each other customers and margins are not what ShipHero is typically brought in for.
What can Descartes Aljex do that ShipHero cannot?
Descartes Aljex covers Published plan pricing, Load entry and dispatch, Carrier vetting, Lane pricing. ShipHero covers Warehouse management, Pick/pack/ship, Inventory tracking, Automation rules.

Answered from the vendors’ own pages

Descartes Aljex: What does it cost?

Essential is 699 USD a month for five users, Professional from 999 USD for fifteen, Enterprise from 2,375 USD for unlimited users, plus a one-time implementation fee.

ShipHero: What is ShipHero's pricing model?

ShipHero does not publish pricing on its homepage. The company uses a direct sales model, directing customers to book a demo or contact their sales team at [email protected] to discuss pricing.

Source
Descartes Aljex: Is it priced per user?

No. Users are bundled into each tier, so cost steps up between plans rather than per seat.

ShipHero: Is ShipHero expensive?

ShipHero states that the solution to warehouse inefficiency is not as expensive as you might think, suggesting competitive pricing. However, specific costs require contacting sales.

Source
Descartes Aljex: Are EDI connections included?

One on Professional and two on Enterprise. Essential includes none, and additional connections cost extra.

ShipHero: Can I try ShipHero before committing?

The site does not mention a free trial. To evaluate ShipHero, customers must schedule a demo with the sales team.

Source
Descartes Aljex: Can it handle international freight?

No. It is a domestic brokerage TMS with no customs or forwarding functionality.

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