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Logistics · head to head

Detrack vs ShipHero

Detrack logo

Detrack

Logistics

Delivery management billed per driver with proof of delivery and route tracking

From
Free
Rated
-
Full reviewWebsite
ShipHero logo

ShipHero

Logistics

Warehouse management for e-commerce

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Detrack has a free tier, so it costs nothing to try first.
  • Each has a real cost: Detrack pricing is per driver, not per user account; ShipHero pricing details not disclosed on public website; requires contacting sales
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Detrack and ShipHero actually diverge.

Attributes where Detrack and ShipHero differ
AttributeDetrackShipHero
Starting priceFreeOn request
Pricing modelsubscriptionUnknown
Free tierYesNo
FoundedUnknown2013

Identical on both: platforms (Web), user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Detrack

Nothing recorded that ShipHero does not also cover.

Only in ShipHero

  • Warehouse management
  • Pick/pack/ship
  • Inventory tracking
  • Automation rules
  • Shopify
  • Amazon
  • WooCommerce
  • BigCommerce

What people use each for

The jobs each tool is most often brought in to do.

Detrack

  • Last-mile delivery trackingnot ShipHero
  • Field service dispatchnot ShipHero
  • Customer delivery notificationsnot ShipHero

ShipHero

  • Multi-carrier shipping with live rate shopping (UPS, FedEx, USPS, DHL)not Detrack
  • Warehouse management with picking, packing, and returns automationnot Detrack
  • Labour management and workforce performance trackingnot Detrack
  • Integration with major e-commerce platforms (Shopify, Magento, BigCommerce, TikTok Shop)not Detrack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Detrack

  • Pricing is per driver, not per user account
  • No published free tier; 14-day free trial only

ShipHero

  • Pricing details not disclosed on public website; requires contacting sales
  • No published technical system requirements or browser compatibility specifications
  • Custom quote model requires enterprise sales engagement for pricing transparency

Pricing, plan by plan

Detrack

Free
  • Pro$29/month
    • Per driver pricing
    • Proof of delivery
    • Driver tracking
  • Advanced$39/month
    • Per driver pricing
    • All Pro features
    • Route optimization

ShipHero

On request

No published plan breakdown. See the ShipHero review.

Which should you pick?

Choose Detrack if

  • You want to start without paying.
Detrack review

Choose ShipHero if

  • You need warehouse management.
  • You also want pick/pack/ship.
ShipHero review

Questions people ask

Is Detrack or ShipHero better?
Neither clearly leads. Detrack starts at Free and ShipHero at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Detrack or ShipHero?
Detrack has a free tier; the other does not. Paid plans start at Free for Detrack and On request for ShipHero.
Does Detrack or ShipHero run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Detrack for free?
Yes. Detrack has a free tier, so you can try it without paying. ShipHero starts at On request.
What is Detrack best used for?
Detrack is most often used for last-mile delivery tracking, field service dispatch, customer delivery notifications. Of those, last-mile delivery tracking and field service dispatch are not what ShipHero is typically brought in for.
What can Detrack do that ShipHero cannot?
ShipHero covers Warehouse management, Pick/pack/ship, Inventory tracking, Automation rules.

Answered from the vendors’ own pages

Detrack: How much does Detrack cost?

Detrack charges $29/driver/month for Pro and $39/driver/month for Advanced, with 10% annual discounts and a 14-day free trial available.

Source
ShipHero: What is ShipHero's pricing model?

ShipHero does not publish pricing on its homepage. The company uses a direct sales model, directing customers to book a demo or contact their sales team at [email protected] to discuss pricing.

Source
Detrack: Does Detrack charge per office user?

No, Detrack charges only per driver. Office staff including dispatchers, admins, and managers are unlimited and free.

Source
ShipHero: Is ShipHero expensive?

ShipHero states that the solution to warehouse inefficiency is not as expensive as you might think, suggesting competitive pricing. However, specific costs require contacting sales.

Source
Detrack: What are Detrack's key pricing differences between Pro and Advanced?

Pro at $29/driver/month includes proof of delivery and tracking. Advanced at $39/driver/month adds route optimization, vehicle safety checks, and advanced analytics.

Source
ShipHero: Can I try ShipHero before committing?

The site does not mention a free trial. To evaluate ShipHero, customers must schedule a demo with the sales team.

Source
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