Government · head to head
Incode vs Resolver
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Incode incode is now sold as Tyler ERP Pro and tylertech.com/products/incode redirects to the ERP Pro product page; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- They diverge on capability: Incode covers General Ledger, Resolver covers Incident management.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Incode and Resolver actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Incode
- General Ledger
- Accounts Payable
- Payroll Management
- Utility Billing
- Budget Management
- Bank Integrations
- ADP
- Third-party Payroll
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
What people use each for
The jobs each tool is most often brought in to do.
Incode
- Financial management and ERP for small and mid-sized local governmentsnot Resolver
- Utility billing, payroll and human resources for city and county administrationnot Resolver
- Court and public safety records for municipalitiesnot Resolver
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Incode
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Incode
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Incode
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Incode
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Incode
- Incode is now sold as Tyler ERP Pro and tylertech.com/products/incode redirects to the ERP Pro product page
- No pricing is published; Tyler routes all enquiries through contact and demo requests with no published rate, minimum or cost driver
- The product is sold only to public sector organisations
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Pricing, plan by plan
Incode
$700/month- Municipal Suite$700/month
- Financial Management
- HR/Payroll
- Utility Billing
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
Which should you pick?
Choose Incode if
- You need general ledger.
- You work on Web, Desktop.
- You also want accounts payable.
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Questions people ask
- Is Incode or Resolver better?
- Neither clearly leads. Incode starts at $700/month and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Incode or Resolver?
- Incode starts at $700/month and Resolver at On request.
- Does Incode or Resolver run on more platforms?
- Incode runs on Web, Desktop. Resolver runs on Web, iOS, Android.
- What is Incode best used for?
- Incode is most often used for financial management and erp for small and mid-sized local governments, utility billing, payroll and human resources for city and county administration, court and public safety records for municipalities. Of those, financial management and erp for small and mid-sized local governments and utility billing, payroll and human resources for city and county administration are not what Resolver is typically brought in for.
- What can Incode do that Resolver cannot?
- Incode covers General Ledger, Accounts Payable, Payroll Management, Utility Billing. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.
Answered from the vendors’ own pages
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
Resolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
Resolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
Resolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
Related pages
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