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Cybersecurity · head to head

Recorded Future vs ServiceNow

Recorded Future logo

Recorded Future

Cybersecurity

Intelligence-driven cybersecurity

From
$25000/year
Rated
-
Full reviewWebsite
ServiceNow logo

ServiceNow

Customer Support

The world works with ServiceNow

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Recorded Future no pricing published; all three tiers (Core, Professional, Elite) require sales contact for quotes; ServiceNow listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow
  • They diverge on capability: Recorded Future covers Real-time threat intelligence, ServiceNow covers ITSM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Recorded Future and ServiceNow actually diverge.

Attributes where Recorded Future and ServiceNow differ
AttributeRecorded FutureServiceNow
Starting price$25000/yearOn request
Pricing modelsubscriptionquote
PlatformsWeb, Api, CloudWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20092004

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Recorded Future

  • Real-time threat intelligence
  • Vulnerability intelligence
  • Internet-wide data analysis
  • Insikt group intelligence
  • Brand intelligence
  • API-first platform
  • Alert and notification system
  • Custom reporting

Only in ServiceNow

  • ITSM
  • IT Operations
  • Customer workflows
  • Employee workflows
  • App development
  • AI/ML capabilities
  • Microsoft Teams
  • Salesforce

Both cover

  • Slack
  • FedRAMP

What people use each for

The jobs each tool is most often brought in to do.

Recorded Future

  • Threat intelligence and monitoringnot ServiceNow
  • Dark web monitoring and brand protectionnot ServiceNow
  • Third-party risk managementnot ServiceNow
  • Security operations and incident responsenot ServiceNow

ServiceNow

  • Enterprise IT managementnot Recorded Future
  • Digital transformationnot Recorded Future
  • Workflow automationnot Recorded Future

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Recorded Future

  • No pricing published; all three tiers (Core, Professional, Elite) require sales contact for quotes
  • Pricing depends on organization size, usage levels, and services in addition to tier selection
  • API usage limits vary by package but limits not specified on pricing page

ServiceNow

  • Listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow

Pricing, plan by plan

Recorded Future

$25000/year
  • Threat Intelligence$25000/year
    • Threat feeds
    • IP reputation
    • Domain analysis
  • Vulnerability Intelligence$35000/year
    • CVE monitoring
    • Patch intelligence
    • Vulnerability trending
  • Complete Intelligence$50000/year
    • All features
    • Analyst access
    • Dedicated feed

ServiceNow

On request
  • IT Service Management$undefined/month
    • Incident management
    • Problem management
    • Change management
  • IT Operations Management$undefined/month
    • Discovery
    • Service mapping
    • Event management
  • Customer Service Management$undefined/month
    • Omnichannel engagement
    • Self-service
    • Case management

Which should you pick?

Choose Recorded Future if

  • You need real-time threat intelligence.
  • You work on Web, Api, Cloud.
  • You also want vulnerability intelligence.
Recorded Future review

Choose ServiceNow if

  • You need itsm.
  • You work on Web, Ios, Android.
  • You also want it operations.
ServiceNow review

Questions people ask

Is Recorded Future or ServiceNow better?
Neither clearly leads. Recorded Future starts at $25000/year and ServiceNow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Recorded Future or ServiceNow?
Recorded Future starts at $25000/year and ServiceNow at On request.
Does Recorded Future or ServiceNow run on more platforms?
Recorded Future runs on Web, Api, Cloud. ServiceNow runs on Web, Ios, Android.
What is Recorded Future best used for?
Recorded Future is most often used for threat intelligence and monitoring, dark web monitoring and brand protection, third-party risk management, security operations and incident response. Of those, threat intelligence and monitoring and dark web monitoring and brand protection are not what ServiceNow is typically brought in for.
What can Recorded Future do that ServiceNow cannot?
Recorded Future covers Real-time threat intelligence, Vulnerability intelligence, Internet-wide data analysis, Insikt group intelligence. ServiceNow covers ITSM, IT Operations, Customer workflows, Employee workflows. Both handle Slack, FedRAMP.

Answered from the vendors’ own pages

Recorded Future: What are the main pricing tiers offered by Recorded Future?

Recorded Future offers three tiers: Core (foundational intelligence), Professional (marked most-popular with automation and autonomous threat hunts), and Elite (comprehensive coverage including third-party risk assessment). Specific pricing requires contacting sales.

Source
ServiceNow: Does ServiceNow offer a free trial?

ServiceNow provides product trials and demos for prospects. Organizations can request a demo to see the platform capabilities for IT service management, customer service management, and business workflows.

Source
Recorded Future: What is included in Recorded Future's Core pricing tier?

Core tier includes cyber operations monitoring with threat and malware insights, digital risk protection covering dark web monitoring and credential detection, and the new digital risk hub. Exact cost depends on organization size and usage.

Source
ServiceNow: How is ServiceNow priced?

ServiceNow uses subscription-based pricing with custom quotes based on the number of users and modules selected. Organizations must contact ServiceNow directly to receive pricing for their specific deployment needs.

Source
Recorded Future: What features does Recorded Future Professional tier add?

Professional tier adds autonomous threat hunts, continuous threat monitoring, automated threat preventions, external intelligence ingestion, and external asset discovery. Pricing is custom-quoted based on organization size and services.

Source
ServiceNow: What implementation support does ServiceNow provide?

ServiceNow offers professional services, customer success management, and training programs to help organizations maximize value from the platform. Implementation support is available through direct services teams and certified implementation partners.

Source
Recorded Future: How does Recorded Future handle user limits and API access?

Recorded Future does not limit the number of platform users or integrations across any tier. API usage limits vary by package tier but exact limits are not specified on the public pricing page.

Source
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