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Cybersecurity · head to head

Rapid7 InsightVM vs ServiceNow

Rapid7 InsightVM logo

Rapid7 InsightVM

Cybersecurity

Vulnerability management at scale

From
$1.62/month
Rated
-
Full reviewWebsite
ServiceNow logo

ServiceNow

Customer Support

The world works with ServiceNow

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Rapid7 InsightVM insightVM is now sold inside Exposure Command rather than as a standalone product; ServiceNow listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow
  • They diverge on capability: Rapid7 InsightVM covers Asset discovery, ServiceNow covers ITSM.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Rapid7 InsightVM and ServiceNow actually diverge.

Attributes where Rapid7 InsightVM and ServiceNow differ
AttributeRapid7 InsightVMServiceNow
Starting price$1.62/monthOn request
Pricing modelusage-basedquote
PlatformsWeb, Cloud, ApiWeb, Ios, Android
CategoryCybersecurityCustomer Support
Founded20002004

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rapid7 InsightVM

  • Asset discovery
  • Vulnerability scanning
  • Risk prioritization
  • Threat intelligence
  • Custom policies
  • Remediation tracking
  • Compliance reporting
  • API access

Only in ServiceNow

  • ITSM
  • IT Operations
  • Customer workflows
  • Employee workflows
  • App development
  • AI/ML capabilities
  • Microsoft Teams
  • Salesforce

Both cover

  • Slack
  • Azure
  • AWS
  • FedRAMP

What people use each for

The jobs each tool is most often brought in to do.

Rapid7 InsightVM

  • Vulnerability management and risk assessmentnot ServiceNow
  • Web application security scanningnot ServiceNow
  • Cloud infrastructure security monitoringnot ServiceNow

ServiceNow

  • Enterprise IT managementnot Rapid7 InsightVM
  • Digital transformationnot Rapid7 InsightVM
  • Workflow automationnot Rapid7 InsightVM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rapid7 InsightVM

  • InsightVM is now sold inside Exposure Command rather than as a standalone product
  • Rapid7 states pricing is not publicly listed and is provided by custom quote based on the customer's environment
  • Billing counts billable assets including devices, software, identities, cloud compute instances and applications, so the asset count grows faster than a device inventory suggests
  • Cloud security, compliance, infrastructure as code scanning and application security testing require the Ultimate package rather than Essentials
  • Volume discounts are described as commonly available for larger asset counts, so smaller buyers pay the higher unit rate

ServiceNow

  • Listed on G-Cloud 14 by reseller UP3 Services Ltd at £81.00 per licence per month for ServiceNow

Pricing, plan by plan

Rapid7 InsightVM

$1.62/month
  • InsightVM$1.62/month per asset
    • Vulnerability risk management
    • Unlimited user accounts
    • 24/7 technical support
  • InsightAppSec$175/month
    • Web application security
    • Per application pricing
    • Unlimited user accounts
  • InsightCloudsec$5775/month
    • Cloud security
    • Up to 500 instances
    • Unlimited user accounts

ServiceNow

On request
  • IT Service Management$undefined/month
    • Incident management
    • Problem management
    • Change management
  • IT Operations Management$undefined/month
    • Discovery
    • Service mapping
    • Event management
  • Customer Service Management$undefined/month
    • Omnichannel engagement
    • Self-service
    • Case management

Which should you pick?

Choose Rapid7 InsightVM if

  • You need asset discovery.
  • You work on Web, Cloud, Api.
  • You also want vulnerability scanning.
Rapid7 InsightVM review

Choose ServiceNow if

  • You need itsm.
  • You work on Web, Ios, Android.
  • You also want it operations.
ServiceNow review

Questions people ask

Is Rapid7 InsightVM or ServiceNow better?
Neither clearly leads. Rapid7 InsightVM starts at $1.62/month and ServiceNow at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rapid7 InsightVM or ServiceNow?
Rapid7 InsightVM starts at $1.62/month and ServiceNow at On request.
Does Rapid7 InsightVM or ServiceNow run on more platforms?
Rapid7 InsightVM runs on Web, Cloud, Api. ServiceNow runs on Web, Ios, Android.
What is Rapid7 InsightVM best used for?
Rapid7 InsightVM is most often used for vulnerability management and risk assessment, web application security scanning, cloud infrastructure security monitoring. Of those, vulnerability management and risk assessment and web application security scanning are not what ServiceNow is typically brought in for.
What can Rapid7 InsightVM do that ServiceNow cannot?
Rapid7 InsightVM covers Asset discovery, Vulnerability scanning, Risk prioritization, Threat intelligence. ServiceNow covers ITSM, IT Operations, Customer workflows, Employee workflows. Both handle Slack, Azure, AWS, FedRAMP.

Answered from the vendors’ own pages

Rapid7 InsightVM: What is the starting price for Rapid7 InsightVM?

InsightVM starts at $1.62 per month per asset, with example pricing provided for 500-asset deployments.

Source
ServiceNow: Does ServiceNow offer a free trial?

ServiceNow provides product trials and demos for prospects. Organizations can request a demo to see the platform capabilities for IT service management, customer service management, and business workflows.

Source
Rapid7 InsightVM: How much does InsightAppSec cost?

InsightAppSec starts at $175 per month per application for web application security scanning.

Source
ServiceNow: How is ServiceNow priced?

ServiceNow uses subscription-based pricing with custom quotes based on the number of users and modules selected. Organizations must contact ServiceNow directly to receive pricing for their specific deployment needs.

Source
Rapid7 InsightVM: What does InsightCloudsec cover?

InsightCloudsec starts at $5,775 per month for cloud security monitoring of up to 500 instances.

Source
ServiceNow: What implementation support does ServiceNow provide?

ServiceNow offers professional services, customer success management, and training programs to help organizations maximize value from the platform. Implementation support is available through direct services teams and certified implementation partners.

Source
Rapid7 InsightVM: Do Rapid7 products include unlimited user accounts?

Yes, all Rapid7 products include unlimited user accounts, 24/7 technical support, single sign-on, and customer-success team access.

Source
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