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Restaurants · head to head

Postmates vs Tock

Postmates logo

Postmates

Restaurants

On-demand delivery platform

From
$15/order
Rated
-
Full reviewWebsite
Tock logo

Tock

Restaurants

All-in-one reservation and events platform

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Postmates driver supply varies by location after consolidation with Uber Eats; Tock tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)
  • They diverge on capability: Postmates covers On-demand delivery, Tock covers Reservations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Postmates and Tock actually diverge.

Attributes where Postmates and Tock differ
AttributePostmatesTock
Starting price$15/order$199/month
Pricing modeltransactionsubscription
Founded20112014

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Postmates

  • On-demand delivery
  • Order management
  • Customer access
  • Analytics
  • Menu management
  • Uber Eats
  • POS systems

Only in Tock

  • Reservations
  • Prepaid bookings
  • Event ticketing
  • Experiences
  • Table management
  • CRM
  • Toast
  • Square

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Postmates

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Tock

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Postmates

  • Driver supply varies by location after consolidation with Uber Eats
  • Customer support is now handled through Uber's system rather than dedicated Postmates support
  • Limited delivery areas in less densely populated regions

Tock

  • Tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)

Pricing, plan by plan

Postmates

$15/order
  • Standard$20/percent
    • Delivery
    • Order management

Tock

$199/month
  • Basic$199/month
    • Reservations
    • Basic features
  • Plus$699/month
    • Events
    • Prepaid
    • Marketing
  • ProFree
    • Custom pricing
    • Full features

Which should you pick?

Choose Postmates if

  • You need on-demand delivery.
  • You work on Web, Ios, Android.
  • You also want order management.
Postmates review

Choose Tock if

  • You need reservations.
  • You work on Web, Ios, Android.
  • You also want prepaid bookings.
Tock review

Questions people ask

Is Postmates or Tock better?
Neither clearly leads. Postmates starts at $15/order and Tock at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Postmates or Tock?
Postmates starts at $15/order and Tock at $199/month.
Does Postmates or Tock run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Postmates best used for?
Postmates is most often used for point of sale, order management, inventory control, staff scheduling.
What can Postmates do that Tock cannot?
Postmates covers On-demand delivery, Order management, Customer access, Analytics. Tock covers Reservations, Prepaid bookings, Event ticketing, Experiences. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Postmates: Is Postmates still operating after Uber's acquisition?

Yes, Postmates continues operating. Uber completed the acquisition in December 2020 and kept Postmates as a separate consumer-facing brand. Orders placed on Postmates are fulfilled by Uber Eats drivers tagged with Postmates order identifiers.

Source
Postmates: How are Postmates orders delivered after the Uber acquisition?

Postmates orders are now delivered by Uber Eats drivers, but the Postmates app remains separate. Deliveries are tagged as Postmates OrderID within the unified driver network.

Source
Postmates: Can I still use the Postmates app?

Yes, the Postmates app continues to be available on the App Store and Google Play. You can place orders through the Postmates app, though the driver network now operates through Uber Eats infrastructure.

Source
Postmates: Did Postmates driver operations change?

Yes, Uber shut down the Postmates Fleet app for drivers. Postmates couriers were notified the Fleet app would go offline, consolidating driver operations into the Uber driver app. Postmates orders are now fulfilled by Uber Eats drivers.

Source
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