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Software · head to head

Caviar vs Tock

Caviar logo

Caviar

Software

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite
Tock logo

Tock

Software

All-in-one reservation and events platform

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Caviar limited availability to 20 major metropolitan areas; Tock tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)
  • They diverge on capability: Caviar covers Premium delivery, Tock covers Reservations.

Where they differ

Only the attributes on which Caviar and Tock actually diverge.

Attributes where Caviar and Tock differ
AttributeCaviarTock
Starting price$20/order$199/month
Pricing modeltransactionsubscription
Founded20122014

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Order management
  • Quality-focused
  • Analytics
  • DoorDash

Only in Tock

  • Reservations
  • Prepaid bookings
  • Event ticketing
  • Experiences
  • Table management
  • CRM
  • Stripe
  • Google

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Caviar

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Tock

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

Tock

  • Tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)

Pricing, plan by plan

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

Tock

$199/month
  • Basic$199/month
    • Reservations
    • Basic features
  • Plus$699/month
    • Events
    • Prepaid
    • Marketing
  • ProFree
    • Custom pricing
    • Full features

Which should you pick?

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Choose Tock if

  • You need reservations.
  • You work on Web, Ios, Android.
  • You also want prepaid bookings.
Tock review

Questions people ask

Is Caviar or Tock better?
Neither clearly leads. Caviar starts at $20/order and Tock at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Caviar or Tock?
Caviar starts at $20/order and Tock at $199/month.
Does Caviar or Tock run on more platforms?
Caviar runs on Web, iOS, Android. Tock runs on Web, Ios, Android.
What is Caviar best used for?
Caviar is most often used for point of sale, order management, inventory control, staff scheduling.
What can Caviar do that Tock cannot?
Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Tock covers Reservations, Prepaid bookings, Event ticketing, Experiences. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
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Related pages

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