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Toast POS vs Tock

Toast POS logo

Toast POS

Software

All-in-one restaurant management platform

From
On request
Rated
-
Full reviewWebsite
Tock logo

Tock

Software

All-in-one reservation and events platform

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Toast POS free tier limited to one or two terminals; Tock tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)
  • They diverge on capability: Toast POS covers Cloud POS, Tock covers Reservations.

Where they differ

Only the attributes on which Toast POS and Tock actually diverge.

Attributes where Toast POS and Tock differ
AttributeToast POSTock
Starting priceOn request$199/month
Founded20112014

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Toast POS

  • Cloud POS
  • Menu management
  • Real-time reporting
  • Inventory tracking
  • Employee management
  • Online ordering
  • DoorDash
  • Grubhub

Only in Tock

  • Reservations
  • Prepaid bookings
  • Event ticketing
  • Experiences
  • Table management
  • CRM
  • Toast
  • Square

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Toast POS

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Tock

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Toast POS

  • Free tier limited to one or two terminals
  • Setup fees and hardware requirements for paid plans
  • Mobile ordering requires additional configuration
  • Reporting and analytics features limited on entry-level plans

Tock

  • Tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)

Pricing, plan by plan

Toast POS

On request
  • Starter KitFree
    • Cloud-based POS
    • Order management
    • Reporting
  • Point of Sale$69/month
    • Menu management
    • Reporting & analytics
    • 24/7 support
  • Build Your Own$165/month
    • Online ordering
    • Delivery
    • Marketing

Tock

$199/month
  • Basic$199/month
    • Reservations
    • Basic features
  • Plus$699/month
    • Events
    • Prepaid
    • Marketing
  • ProFree
    • Custom pricing
    • Full features

Which should you pick?

Choose Toast POS if

  • You need cloud pos.
  • You work on Web, Ios, Android.
  • You also want menu management.
Toast POS review

Choose Tock if

  • You need reservations.
  • You work on Web, Ios, Android.
  • You also want prepaid bookings.
Tock review

Questions people ask

Is Toast POS or Tock better?
Neither clearly leads. Toast POS starts at On request and Tock at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Toast POS or Tock?
Toast POS starts at On request and Tock at $199/month.
Does Toast POS or Tock run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Toast POS best used for?
Toast POS is most often used for point of sale, order management, inventory control, staff scheduling.
What can Toast POS do that Tock cannot?
Toast POS covers Cloud POS, Menu management, Real-time reporting, Inventory tracking. Tock covers Reservations, Prepaid bookings, Event ticketing, Experiences. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Toast POS: Does Toast POS have a free tier?

Yes. Toast's Starter Kit is free and designed for small restaurants with one or two terminals. It includes cloud-based POS, payment processing, order and table management, real-time reporting, and 24/7 customer support.

Source
Toast POS: What integrations does Toast POS support?

Toast integrates with payment processors, online ordering platforms, delivery services, accounting software, and customer data platforms for comprehensive restaurant operations management.

Source
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