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Software · head to head

Pipedrive vs Webex

Pipedrive logo

Pipedrive

Software

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite
Webex logo

Webex

Software

Video conferencing and collaboration platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
  • They diverge on capability: Pipedrive covers Visual pipeline, Webex covers Video meetings.

Where they differ

Only the attributes on which Pipedrive and Webex actually diverge.

Attributes where Pipedrive and Webex differ
AttributePipedriveWebex
Starting priceOn requestFree
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Windows, Macos, Ios, Android
Founded20101995

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

Only in Webex

  • Video meetings
  • Screen sharing
  • Recording
  • Virtual backgrounds
  • Chat
  • Whiteboard
  • Breakout rooms
  • Outlook

Both cover

  • Slack
  • SOC2
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Webex
  • Multi-channel communication with email and calendar syncnot Webex
  • Sales automation for small to mid-market teamsnot Webex

Webex

  • Video meetingsnot Pipedrive
  • Team collaborationnot Pipedrive
  • Customer callsnot Pipedrive
  • Trainingnot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Webex

  • Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Webex

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • 100 participants
    • 40-minute limit for group
  • Standard$13.5/month
    • Unlimited meetings
    • 300 participants
    • Cloud recording

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose Webex if

  • You need video meetings.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want screen sharing.
Webex review

Questions people ask

Is Pipedrive or Webex better?
Neither clearly leads. Pipedrive starts at On request and Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or Webex?
Webex has a free tier; the other does not. Paid plans start at On request for Pipedrive and Free for Webex.
Does Pipedrive or Webex run on more platforms?
Pipedrive runs on Web, iOS, Android. Webex runs on Web, Windows, Macos, Ios, Android.
Can I use Webex for free?
Yes. Webex has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Webex is typically brought in for.
What can Pipedrive do that Webex cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Webex covers Video meetings, Screen sharing, Recording, Virtual backgrounds. Both handle Slack, SOC2, ISO27001.
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Related pages

More on Pipedrive

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