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Software · head to head

Brainshark vs Webex

Brainshark logo

Brainshark

Software

Sales Readiness Platform

From
On request
Rated
-
Full reviewWebsite
Webex logo

Webex

Software

Video conferencing and collaboration platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
  • They diverge on capability: Brainshark covers Content authoring, Webex covers Video meetings.

Where they differ

Only the attributes on which Brainshark and Webex actually diverge.

Attributes where Brainshark and Webex differ
AttributeBrainsharkWebex
Starting priceOn requestFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Windows, Macos, Ios, Android
Founded19991995

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brainshark

  • Content authoring
  • Video coaching
  • Training
  • Assessments
  • Analytics
  • Microsoft Dynamics
  • Highspot
  • Ios support

Only in Webex

  • Video meetings
  • Screen sharing
  • Recording
  • Virtual backgrounds
  • Chat
  • Whiteboard
  • Breakout rooms
  • Outlook

Both cover

  • Salesforce
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Brainshark

  • Customer Successnot Webex
  • Sales Readinessnot Webex
  • Content Authoringnot Webex

Webex

  • Video meetingsnot Brainshark
  • Team collaborationnot Brainshark
  • Customer callsnot Brainshark
  • Trainingnot Brainshark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brainshark

  • User interface feels outdated with limited formatting customization options
  • Branching feature is very limited compared to competitors
  • Course catalog and transcript management in Salesforce are clunky and unintuitive
  • Administrative controls are complex and adjusting settings takes longer than expected

Webex

  • Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd

Pricing, plan by plan

Brainshark

On request

No published plan breakdown. See the Brainshark review.

Webex

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • 100 participants
    • 40-minute limit for group
  • Standard$13.5/month
    • Unlimited meetings
    • 300 participants
    • Cloud recording

Which should you pick?

Choose Brainshark if

  • You need content authoring.
  • You work on Web, Ios, Android.
  • You also want video coaching.
Brainshark review

Choose Webex if

  • You need video meetings.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want screen sharing.
Webex review

Questions people ask

Is Brainshark or Webex better?
Neither clearly leads. Brainshark starts at On request and Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brainshark or Webex?
Webex has a free tier; the other does not. Paid plans start at On request for Brainshark and Free for Webex.
Does Brainshark or Webex run on more platforms?
Brainshark runs on Web, Ios, Android. Webex runs on Web, Windows, Macos, Ios, Android.
Can I use Webex for free?
Yes. Webex has a free tier, so you can try it without paying. Brainshark starts at On request.
What is Brainshark best used for?
Brainshark is most often used for customer success, sales readiness, content authoring. Of those, customer success and sales readiness are not what Webex is typically brought in for.
What can Brainshark do that Webex cannot?
Brainshark covers Content authoring, Video coaching, Training, Assessments. Webex covers Video meetings, Screen sharing, Recording, Virtual backgrounds. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

Brainshark: What is Brainshark primarily used for?

Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.

Source
Brainshark: Does Brainshark integrate with PowerPoint?

Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.

Source
Brainshark: Can Brainshark track employee training completion?

Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.

Source
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Related pages

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