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HubSpot vs Webex

HubSpot logo

HubSpot

Software

Grow better with HubSpot

From
Free
Rated
-
Full reviewWebsite
Webex logo

Webex

Software

Video conferencing and collaboration platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: HubSpot free tier limited to 2 users and 1,000 contacts; severely restricts growing teams; Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
  • They diverge on capability: HubSpot covers CRM, Webex covers Video meetings.

Where they differ

Only the attributes on which HubSpot and Webex actually diverge.

Attributes where HubSpot and Webex differ
AttributeHubSpotWebex
Pricing modelfreemiumsubscription
PlatformsWeb, Mobile, CloudWeb, Windows, Macos, Ios, Android
Founded20061995

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HubSpot

  • CRM
  • Email marketing
  • Marketing automation
  • Sales pipeline
  • Customer service
  • Content management
  • Analytics
  • Social media

Only in Webex

  • Video meetings
  • Screen sharing
  • Recording
  • Virtual backgrounds
  • Chat
  • Whiteboard
  • Breakout rooms
  • Google Calendar

Both cover

  • Outlook
  • Slack
  • Salesforce
  • Microsoft Teams
  • SOC2
  • ISO27001

What people use each for

The jobs each tool is most often brought in to do.

HubSpot

  • Small businesses and startups using CRM, email marketing, sales pipeline, and customer service in single platformnot Webex
  • Organisations requiring integration with 2,000+ third-party applicationsnot Webex
  • Teams leveraging AI agents for prospecting, service automation, and data analysisnot Webex

Webex

  • Video meetingsnot HubSpot
  • Team collaborationnot HubSpot
  • Customer callsnot HubSpot
  • Trainingnot HubSpot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HubSpot

  • Free tier limited to 2 users and 1,000 contacts; severely restricts growing teams
  • Many advanced features (automation workflows, custom objects, advanced reporting) gated to paid tiers
  • Starter plan at $7/month per seat scales quickly for larger teams (300+ users would cost significantly more)
  • Free tier removes credit card requirement but lacks most enterprise capabilities

Webex

  • Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd

Pricing, plan by plan

HubSpot

Free

No published plan breakdown. See the HubSpot review.

Webex

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • 100 participants
    • 40-minute limit for group
  • Standard$13.5/month
    • Unlimited meetings
    • 300 participants
    • Cloud recording

Which should you pick?

Choose HubSpot if

  • You need crm.
  • You want to start without paying.
  • You work on Web, Mobile, Cloud.
  • You also want email marketing.
HubSpot review

Choose Webex if

  • You need video meetings.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want screen sharing.
Webex review

Questions people ask

Is HubSpot or Webex better?
Neither clearly leads. HubSpot starts at Free and Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HubSpot or Webex?
HubSpot starts at Free and Webex at Free.
Does HubSpot or Webex run on more platforms?
HubSpot runs on Web, Mobile, Cloud. Webex runs on Web, Windows, Macos, Ios, Android.
Can I use HubSpot for free?
Both have a free tier, so you can try either at no cost before committing.
What is HubSpot best used for?
HubSpot is most often used for small businesses and startups using crm, email marketing, sales pipeline, and customer service in single platform, organisations requiring integration with 2,000+ third-party applications, teams leveraging ai agents for prospecting, service automation, and data analysis. Of those, small businesses and startups using crm, email marketing, sales pipeline, and customer service in single platform and organisations requiring integration with 2,000+ third-party applications are not what Webex is typically brought in for.
What can HubSpot do that Webex cannot?
HubSpot covers CRM, Email marketing, Marketing automation, Sales pipeline. Webex covers Video meetings, Screen sharing, Recording, Virtual backgrounds. Both handle Outlook, Slack, Salesforce, Microsoft Teams.
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Related pages

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