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Telecommunications · head to head

OneSignal vs RingCentral Contact Center

OneSignal logo

OneSignal

Telecommunications

Customer engagement and messaging, without the complexity

From
Free
Free plan
Yes
Full reviewWebsite
RingCentral Contact Center logo

RingCentral Contact Center

Customer Support

Intelligent, connected, omnichannel contact center

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only OneSignal has a free tier, so it costs nothing to try first.
  • Each has a real cost: OneSignal free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026); RingCentral Contact Center no pricing details published on contact center product pages
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OneSignal and RingCentral Contact Center actually diverge.

Attributes where OneSignal and RingCentral Contact Center differ
AttributeOneSignalRingCentral Contact Center
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Desktop, Ios, Android
CategoryTelecommunicationsCustomer Support
FoundedUnknown1999

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OneSignal

Nothing recorded that RingCentral Contact Center does not also cover.

Only in RingCentral Contact Center

  • Omnichannel routing
  • IVR
  • WFM
  • Quality management
  • Speech analytics
  • AI capabilities
  • Salesforce
  • ServiceNow

What people use each for

The jobs each tool is most often brought in to do.

OneSignal

  • Sending push notifications to mobile app users when orders shipnot RingCentral Contact Center
  • Triggering email confirmations based on form submission eventsnot RingCentral Contact Center
  • Creating multi-step SMS and email journeys for onboarding usersnot RingCentral Contact Center
  • Sending in-app messages to users abandoning checkout flowsnot RingCentral Contact Center

RingCentral Contact Center

  • Unified communicationsnot OneSignal
  • Contact centernot OneSignal
  • Customer experiencenot OneSignal

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OneSignal

  • Free plan email sends cap at 10,000 per month and web push is capped at 10,000 subscribers per send, per onesignal.com/pricing (Aug 2026)
  • Professional and Enterprise plans require custom annual contracts with no published rate, per onesignal.com; SMS/RCS messaging and dedicated IPs are gated behind the Professional tier

RingCentral Contact Center

  • No pricing details published on contact center product pages
  • Enterprise customers must contact sales for pricing
  • Feature comparison guide does not include cost information

Pricing, plan by plan

OneSignal

Free
  • FreeFree
    • 10,000 free email sends/month
    • Unlimited mobile push
    • Basic analytics and automation
  • Growth$19/month
    • Base platform fee plus usage costs
    • Mobile push: $0.012 per monthly active user
    • Web push: $0.004 per subscriber
  • Professional$undefined/mo
    • Custom annual pricing
    • All Growth features plus SMS/RCS messaging
    • 24/7 prioritized support
  • Enterprise$undefined/mo
    • Custom annual pricing
    • Unlimited personalization
    • Dedicated success manager

RingCentral Contact Center

On request
  • Essentials$undefined/month
    • Voice
    • Digital
    • IVR
  • Standard$undefined/month
    • Essentials + WFM
    • Quality management
  • Premium$undefined/month
    • Standard + AI
    • Speech analytics

Which should you pick?

Choose OneSignal if

  • You want to start without paying.
OneSignal review

Choose RingCentral Contact Center if

  • You need omnichannel routing.
  • You work on Web, Desktop, Ios, Android.
  • You also want ivr.
RingCentral Contact Center review

Questions people ask

Is OneSignal or RingCentral Contact Center better?
Neither clearly leads. OneSignal starts at Free and RingCentral Contact Center at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OneSignal or RingCentral Contact Center?
OneSignal has a free tier; the other does not. Paid plans start at Free for OneSignal and On request for RingCentral Contact Center.
Does OneSignal or RingCentral Contact Center run on more platforms?
OneSignal runs on Web. RingCentral Contact Center runs on Web, Desktop, Ios, Android.
Can I use OneSignal for free?
Yes. OneSignal has a free tier, so you can try it without paying. RingCentral Contact Center starts at On request.
What is OneSignal best used for?
OneSignal is most often used for sending push notifications to mobile app users when orders ship, triggering email confirmations based on form submission events, creating multi-step sms and email journeys for onboarding users, sending in-app messages to users abandoning checkout flows. Of those, sending push notifications to mobile app users when orders ship and triggering email confirmations based on form submission events are not what RingCentral Contact Center is typically brought in for.
What can OneSignal do that RingCentral Contact Center cannot?
RingCentral Contact Center covers Omnichannel routing, IVR, WFM, Quality management.

Answered from the vendors’ own pages

OneSignal: How much does OneSignal cost?

OneSignal offers a free tier with 10,000 free email sends/month and unlimited mobile push. Growth plan starts at $19/month plus usage-based charges for mobile push ($0.012 per monthly active user) and web push ($0.004 per subscriber).

Source
RingCentral Contact Center: How much does RingCentral Contact Center cost?

Specific pricing is not published. RingCentral Contact Center is a custom-quote enterprise product where costs depend on deployment, features, and usage.

Source
OneSignal: Does OneSignal offer a free version?

Yes, OneSignal's free plan includes 10,000 free email sends per month, unlimited mobile push, basic analytics and automation, with up to 1 active journey and 2 message steps.

Source
RingCentral Contact Center: What is the pricing model for RingCentral Contact Center?

RingCentral Contact Center operates on a quote-based model. Customers must contact sales to receive pricing based on their specific requirements and scale.

Source
OneSignal: What are OneSignal's email costs beyond the free tier?

After the 20,000 free email sends/month included in the Growth plan, OneSignal charges $1.50 per 1,000 additional emails.

Source
OneSignal: What is included in the Professional plan?

OneSignal's Professional plan includes custom annual pricing, all Growth features plus SMS/RCS messaging, 24/7 prioritized support, and optional dedicated IP for email.

Source
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